

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Chelsea H
Overall communication was amazing and the whole process felt seamless .
Reply from Dave Leightner
March 29th, 2025 04:11 PM
I'm thrilled to hear that the process felt seamless for you and that the communication met your expectations. It was a pleasure assisting you, and I appreciate your positive feedback.
Spoke to me like a friend/colleague rather than a customer. Explained terms and rules I didn't know about in an easy-to-understand way.
My experience with Kim from Ruoff Mortgage was excellent. Kim made everything easy for me to understand and answered any questions I had. The process seemed pretty seamless and quick once our decision to purchase was made.
Reply from Owner
April 7th, 2025 03:01 PM
I'm thrilled to hear that your experience was excellent and that you found the process seamless and easy to understand. It was a pleasure assisting you, and I appreciate your kind words. If you have any future questions or needs, feel free...
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During a process where I know I am not the only client being taken care of I felt with the attention to detail, and the promptness on responses made me feel I was there only client. Couldn’t ask for a better team to help me through the process...
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Reply from Owner
March 24th, 2025 05:02 PM
Andrew, thank you so much for your kind words. i happy to hear that you felt well-supported and valued throughout your home-buying journey. It was a pleasure working with you, and I'm glad we could make the process a positive experience for...
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attentive very attentive and quick to respond
Reply from Kim Connors
March 14th, 2025 08:31 PM
Andrew, I truly appreciate your kind words. It was a pleasure working with you and being able to assist promptly. If you have any more questions or need further help in the future, don't hesitate to reach out. Thank you for choosing Ruoff Mortgage!...
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Kim was great!! Thanks so much :)
Reply from Kim Connors, Ruoff Mortgage
March 4th, 2025 05:07 PM
Hi Britni! Thanks so much for the kind words. I'm thrilled to hear you had a great experience. It was a pleasure working with you through the mortgage process. If you ever have any questions or need assistance in the future, feel free to reach...
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Communication and the step by step instructions
Reply from Kim McClurg, Ruoff Mortgage
March 5th, 2025 03:22 PM
Laurie, thank you so much for your kind words. It's wonderful to hear that the communication and step-by-step instructions made the process smooth for you. I'm thrilled to have been part of your journey with Ruoff Mortgage. If you ever have...
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Personable, professional, prompt .
Reply from Kim McClurg, Ruoff Mortgage
March 1st, 2025 06:14 PM
Hi Gerald, Thank you for your kind words! I'm glad to hear that you found my service personable, professional, and prompt. It's always my goal to make the mortgage process as smooth and enjoyable as possible. If you need any assistance in the...
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It seemed to be a lot easier than I thought it would be. As a first time home buyer every thing went smooth and communication great
Reply from Kim McClurg, Ruoff Mortgage
March 1st, 2025 04:30 PM
Joshua, thank you so much for the kind words and the fantastic rating! I'm thrilled to hear that your experience as a first-time homebuyer was smoother than expected. It's always my goal to make the process as seamless and stress-free as possible,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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