Ruoff Mortgage - Jackson, MI
Jackson, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kim was awesome and extremely helpful with this process. She gave me numbers in a timely fashion and was able to answer all of my questions.
Reply from Kim McClurg, Ruoff Mortgage
April 23rd, 2025 09:01 PM
I'm thrilled to hear that you found the process smooth and that I was able to assist you effectively. It was a pleasure helping you, and I appreciate your kind words. If you have any more questions in the future, feel free to reach out.
for
Kim Connors, Ruoff Mortgage
Kim went above and beyond and over the moon to help us. She made you feel like family and not just another number. Our experience had some hicks up and Kim made sure to keep us in every loop possible. Thank you all for great team work.
Reply from Kim Connors, Ruoff Mortgage
April 16th, 2025 04:55 PM
Jason and Julie . It was a pleasure to assist you, and I'm glad that we could work through any challenges together. Thank you for your kind words. It was truly my pleasure. I am so very happy for you and your family. Please do not hesitate...
read more
for
Dave Leightner, Ruoff Mortgage
Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Allen M
for
Dave Leightner, Ruoff Mortgage
Our second time working witb Dave and it was a great experience just like the first time. We will continue to send all referrals his way.
Reply from Dave Leightner
April 21st, 2025 08:46 PM
I'm thrilled to hear that your experience with me was as positive the second time around as it was the first. I appreciate your trust and am grateful for your referrals. Thank you for your continued support!
There were alot of issues getting the correct documentation from the bank. Seems like I did alot of leg work that I didn't have to do in the past.
Reply from Kim McClurg, Ruoff Mortgage
April 9th, 2025 08:36 PM
Thank you for sharing your experience, Cheryl. I apologize for any inconvenience you faced with the documentation process. I understand how important a smooth process is, and I appreciate your patience and effort. If there's anything more I...
read more
The communication is had with Kim. Believe it or not at 73 this was my first home buying experience and yes there were time I was nervous but Kim took control and made me feel relaxed. I reme.ber she even called me on a weekend to answer a...
read more
Reply from Kim McClurg, Ruoff Mortgage
April 9th, 2025 02:04 PM
I'm glad to hear that I could assist you during your first home buying experience and help ease any nerves you had. It's great to know that my communication efforts, even on the weekends, were appreciated. Thank you for your kind words and...
read more
for
Kim Connors, Ruoff Mortgage
Kim is amazing awesome person love her
Reply from Owner
April 16th, 2025 04:56 PM
Scott. It was a pleasure assisting you, and I truly appreciate your kind words. You were amazing to work with. Please contact me if you need anything.
for
Kim Connors, Ruoff Mortgage
Kim is amazing awesome person would recommend her to everyone
Reply from Kim Connors, Ruoff Mortgage
April 2nd, 2025 08:20 PM
I'm happy to hear that you had such a positive experience, Scott. It was a pleasure working with you, and I truly appreciate your recommendation.
for
Kim Connors, Ruoff Mortgage
Friendly, Professional, Knowledgeable and just a pleasure to work with. Would highly recommend Kim to anyone looking to get a loan for a home.
Reply from Owner
March 24th, 2025 05:01 PM
Thank you so much, David It was truly a pleasure working with you and helping you navigate the home loan process. Your kind words mean a lot,.. If you ever need anything in the future or have friends and family looking for mortgage assistance,...
read more
for
Kim Connors, Ruoff Mortgage
1) Very Friendly
2) Knowledgeable
3) Professional
4) Very Patient
Reply from Kim Connors, Ruoff Mortgage
March 23rd, 2025 10:17 PM
Hi David, Thank you so much for taking the time to leave such a positive review. I'm thrilled to hear that you found my approach friendly, knowledgeable, professional, and patient. It's important to me that my clients feel supported and informed...
read more
281–290 of 721
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us