Ruoff Mortgage - Jackson, MI
Jackson, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Kim Connors, Ruoff Mortgage
Kim was outstanding! Her professionalism and communication were on full display throughout the process.
Reply from Kim Connors, Ruoff Mortgage
October 6th, 2025 03:37 PM
Edward, I appreciate your review. I'm glad to hear that my professionalism and communication stood out during your experience. Ensuring a smooth process is always my goal. If you have any further questions or need assistance in the future,...
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Dave Leightner, Ruoff Mortgage
David did amazing. He was so supportive and kind and patient. I am so so grateful for him and his kindness. Could not be happier I would fully recommend David for your mortgage needs! The platform is also super easy to use and David is super...
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Dave Leightner, Ruoff Mortgage
David did fantastic, he was super patient with me and always very kind and helpful! Answered all my questions and always got back to me quickly . super great experience and im so so grateful for David. I Will be saving his card for all future...
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Reply from Dave Leightner
September 13th, 2025 03:10 PM
It’s great to hear that you had a positive experience, and I’m glad I could be there to help with patience and kindness. Answering your questions and ensuring a smooth process were important to me, and I’m grateful for your feedback. Keeping...
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Dave Leightner, Ruoff Mortgage
Like the 3rd or 4th house we bought with Dave. Always a great and smooth experince. Thank you and we look forward to the next one.
Reply from Dave Leightner
September 12th, 2025 03:50 PM
It's wonderful to hear that your experience remained smooth and positive through multiple home purchases with me. Thank you for your continued trust, and I'm looking forward to assisting you with your next one!
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Kim Connors, Ruoff Mortgage
Kim was absolutely amazing. She was so calming, kind and caring through the whole experience. She kept me informed on everything, all the time. I can't say enough about her. Absolutely wonderful human.
Reply from Kim Connors, Ruoff Mortgage
September 2nd, 2025 09:12 PM
Kristin, I'm really pleased to hear that you felt supported and informed throughout the process. It’s important to me that I provide a calming and caring experience. Your kind words mean a lot, and I'm grateful for the opportunity to assist...
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Kim Connors, Ruoff Mortgage
Kim was absolutely on top of everything. She kept us informed, and she made sure we closed on time. We wanted to close as soon as possible and she made sure everything was in order. She was also very nice!
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Reply from Kim Connors
September 2nd, 2025 09:13 PM
I'm glad to hear that my efforts to keep everything on track and ensure a timely closing were beneficial for you, Marlee. Keeping you informed and making sure everything was in order is always a priority. It was a pleasure working with you,...
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Kim Connors, Ruoff Mortgage
Kim was absolutely wonderful & exceptional to work with! This is my 3rd time using her and every single transaction her communcation and knowledge has been the same! Kim will always be the first person we call for any home buying or refinance...
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Reply from Kim Connors
September 2nd, 2025 09:14 PM
I'm grateful for your continued trust and support, Nickolas. It's rewarding to hear that you value the communication and expertise I've brought to each of your transactions. Knowing I'm your first call for home buying or refinancing means a...
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Dave Leightner, Ruoff Mortgage
Dave's personal work on this was fantastic. I had to move QUICK on this house since I fell in love and it had a ton of offers coming in, and he not only helped me on vacation, but also at odd hours. As a new home buyer I had a ton of questions,...
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Tal package, but the best was closing the deal !
Reply from Kim McClurg, Ruoff Mortgage
August 20th, 2025 06:14 PM
Thank you, Steven, for sharing your experience. I'm delighted to hear that closing the deal stood out for you as the best part. It's always my aim to ensure that each step of the process feels straightforward and rewarding. If there’s anything...
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i'm just so grateful i had an amazing loan officer! Tonya Neill reallly helped smooth the process and i'm glad to be living in my very first home. Thank you everyone -Madison
Reply from Tonya Neill
August 18th, 2025 06:20 PM
Thank you so much for the kind words Madison! You were awesome to work with and i am glad i was part of your home buying process!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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