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Ruoff Mortgage - Indy West in Indianapolis, IN

Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    M
    Melanie J V
    Brooklyn, IN
    Posted on June 19th, 2023 04:55 PM
    The main experience we had wasn't all great. Communication was lacking. We felt blamed for not providing all documents when this is our first time even going through this process and any documents or questions asked to us, we answered as quickly...
    read more
  • D
    Douglas R M
    GREENWOOD, IN
    Posted on June 19th, 2023 04:05 PM
    Everything was great right on target!
  • R
    Ryan D S
    Syracuse, IN
    Posted on June 18th, 2023 02:04 PM
    Everything was great
    Reply from Angie Robbins
    May 7th, 2024 04:22 PM
    Thank you Ryan! I loved working with you!!!
  • E
    Emily C S
    Indianapolis, IN
    Posted on June 15th, 2023 11:30 PM
    First and forth most Stacey Mayo is amazing!!!! Rouff mortgage online payment system did not except 4 of my mortgage payments. I was not impressed with excuses after the 2nd time, had to phone in each month to see if my check was going to be...
    read more
  • J
    Joan S H
    Greenwood, IN
    Posted on June 12th, 2023 01:05 AM
    The whole experience was great and stress free. Jennifer was awesome and was willing to come to the Greenwood Ruoff branch, which I greatly appreciated.
  • L
    Laura K C
    Connersville, IN
    Posted on June 6th, 2023 01:05 PM
    A smooth process and friendly staff!
  • for
    Mike O'Donnell
    Encompass
    K
    Kristofer R D
    Cicero, IN
    Posted on June 6th, 2023 12:24 AM
    Michael O'Donnell was fantastic to work with. He answered a redictulous amount of our questions happily and clearly. Michael ran numbers multiple different ways and helped us navigate our "big picture" situation, beyond just the mortgage and...
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  • for
    Ruoff Mortgage - Indy West
    google
    A
    Angela P
    Posted on June 5th, 2023 06:05 PM
    Scott miller has always been fantastic. Stacey was just as awesome! I will definitely recommend the scott miller team to all my friends and family
    Reply from Owner
    June 5th, 2023 09:29 PM
    Greetings Angela,Thank you for taking the time to leave us a positive review! We're thrilled to hear that Scott and Stacey provided you with excellent service. We appreciate your confidence in our team and for recommending us to your friends...
    read more
  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    A
    Angela R P
    Ingalls, IN
    Posted on June 5th, 2023 06:04 PM
    stacey was wonderful! She made the whole process extremely easy
    Reply from Stacey Mayo | NMLS# 1526086 | Ruoff...
    January 4th, 2024 03:16 PM
    Angela, I wanted to express my sincere gratitude for your positive feedback and the high rating you provided. Your appreciation means a lot to me and Scott!
  • D
    Dean B
    Mentone, IN
    Posted on June 5th, 2023 04:06 PM
    Communication was excellent! I couldn’t imagine anyone doing a better job than Angie! Her professionalism and effectiveness was top notch service!
    Reply from Angie Robbins
    May 7th, 2024 04:23 PM
    THANK YOU Dean! Your review means the world to me. Please let me know if you need anything in the future.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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    NMLS CONSUMER ACCESS

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