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Ruoff Mortgage - Indy West in Indianapolis, IN

Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
2%
3 Star
0%
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0%
1 Star
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Reviews from Web
  • D
    Dashae C
    Edinburgh, IN
    Posted on January 29th, 2024 07:38 PM
    Scott was a wonderful loan officer. Very fast at responding, very helpful!
    Reply from Scott Miller | NMLS# 419095 | Ruoff...
    January 30th, 2024 12:07 PM
    I'm incredibly grateful for your positive feedback, Dashae! It was a pleasure working with you and Ronald. As your loan officer, it's my goal to provide efficient responses and helpful service. I'm thrilled to hear that your experience with...
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  • E
    Evan J H
    Clayton, IN
    Posted on January 23rd, 2024 08:07 PM
    I have used Jennifer for three house purchases. Every time she has been nothing but great. She treats you like family and really does care. She makes the process comfortable and easy. Would recommend her to anyone.
  • M
    Marnie A B
    Lizton, IN
    Posted on January 16th, 2024 05:15 PM
    Great Communication, responsive and very quick.
    Reply from Dan Nicholas | NMLS# 502373 | Ruoff...
    February 1st, 2024 04:50 PM
    Hello again Marnie! Just to say, thanks for filling out the survey. Coporate let me know of your positive remarks. thanks again!
  • K
    Kelli H
    Shirley, IN
    Posted on January 12th, 2024 02:58 PM
    Angie was recommended by a family member and I have no complaints. I was able to reach out to her any time and I greatly appreciate that I felt she had my best interest at heart. Thanks, Angie.
    Reply from Angie Robbins | NMLS# 576216 | Ruof...
    January 12th, 2024 03:23 PM
    Thank you, Kelli! I loved working with you! Please let me know if you need anything in the future or let me know if I can assist any of your family or friends. Happy New Year!
  • S
    Steve B
    Posted on January 6th, 2024 09:03 PM
    Scott Miller, Ruoff Mortgage has received a review with 5 star rating from Steve B
    Reply from Owner
    January 25th, 2024 09:09 PM
    I'm truly grateful for your 5-star rating, Steve. It reaffirms my dedication to providing excellent service and assistance. If you have any more questions or need further help in the future, know that Team Miller and Ruoff Mortgage will be...
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  • S
    Steven R B
    Avon, IN
    Posted on January 6th, 2024 09:03 PM
    Great and consistent communication. The team worked hard to get us the best interest rate possible and kept us informed of any changes.
  • B
    Brandon M S
    Franklin, IN
    Posted on January 4th, 2024 06:58 PM
    Fast and nice service.
    Reply from Scott Miller | NMLS# 419095 | Ruoff...
    January 5th, 2024 10:35 PM
    I truly appreciate your positive feedback, Brandon. I'm thrilled to hear that you found our service at Ruoff Mortgage to be both fast and pleasant. As my goal is to continue providing both speed and quality in our service, your kind words mean...
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  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    A
    Areely A
    Indianapolis, IN
    Posted on January 1st, 2024 04:12 PM
    Stacy was absolutely amazing and ver resort full she would answer any questions we had and if she didn’t have the answer she would find someone to answer are questions, she is someone that if I was to buy another house Stacy would be the perfect...
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    Reply from Stacey Mayo | NMLS# 1526086 | Ruoff...
    January 4th, 2024 03:10 PM
    Thank you so much for your kind words, Areely. It was a pleasure assisting you throughout the process. I strive to provide the best service and I'm glad to hear I was able to meet your expectations. I appreciate your 5-star rating!
  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    B
    Billy R T
    Indianapolis, IN
    Posted on January 1st, 2024 04:04 PM
    Everything went absolutely perfect! Stacy was extremely patient with me and my wife considering we are first time home buyers. I’d recommend anyone purchasing a home to use her! Thanks again for everything
    Reply from Stacey Mayo | NMLS# 1526086 | Ruoff...
    January 4th, 2024 03:11 PM
    Thank you so much, Billy, for your kind review. It was a pleasure to help guide you and your wife through your first home-buying experience. At Ruoff Mortgage, we aim to make the process as smooth as possible for our clients. Your positive...
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  • M
    Martin S B
    BROWNSBURG, IN
    Posted on December 29th, 2023 04:20 PM
    Frequent communication kept us informed about loan progress
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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