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Ruoff Mortgage - Indy West in Indianapolis, IN

Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
2%
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Reviews from Web
  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    J
    Jamie L P
    Indianapolis, IN
    Posted on March 29th, 2024 09:45 PM
    Stacey is always our first choice when it comes to getting a mortgage. Our situation was unique and there was a small area she had not dealt with before. I do not blame her but it almost made us have to go with someone else. I am happy we were...
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    Reply from Stacey Mayo | NMLS# 1526086 | Ruoff...
    April 2nd, 2024 06:43 PM
    Thank you so much for your review, Jamie. It was indeed a unique situation and I appreciate your patience and understanding while I confirmed the details to ensure the mortgage solution fit your needs and there were no surprises. I look forward...
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  • L
    Lynn B
    Posted on March 28th, 2024 03:12 PM
    I much appreciated Angie's professional demeanor ,patience , and "handholding" through a process that I've only experienced twice..she is definitely trustworthy and I felt very comfortable with every ste p of the journey..thank you!
    Reply from Owner
    April 12th, 2024 06:00 PM
    Thank you Lynn. I am so happy for you.
  • L
    Lynn A B
    Leesburg, IN
    Posted on March 28th, 2024 03:07 PM
    I don't pretend to be "computer savvy "... therefore I appreciated Angie's professional demeanor and patience..whenever I needed to send lots of information through my phone and emails...lol..
    Reply from Angie Robbins | NMLS# 576216 | Ruof...
    March 28th, 2024 03:21 PM
    Thank you Lynn! It was a pleasure working with you.
  • M
    Mary D
    Indianapolis, IN
    Posted on March 28th, 2024 03:04 PM
    Every one was very helpful
    Reply from Angie Robbins | NMLS# 576216 | Ruof...
    March 28th, 2024 03:23 PM
    Thank you Mary. I loved working with you. Thank you for your continued business. I appreciate it.
  • A
    A G U
    Posted on March 25th, 2024 06:11 PM
    Scott Miller, Ruoff Mortgage has received a review with 5 star rating from A G U
    Reply from Owner
    April 11th, 2024 12:24 PM
    Thank you for the excellent rating, Kellie! I'm thrilled to hear that you're satisfied with our services. Here at Ruoff Mortgage, we aim to provide top-notch service to all of our clients. Your feedback is highly appreciated and will help us...
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  • K
    Kellie J S
    Indianapolis, IN
    Posted on March 25th, 2024 06:10 PM
    The whole process went smoothly.
    Reply from Scott Miller | NMLS# 419095 | Ruoff...
    March 25th, 2024 06:39 PM
    I'm thrilled to hear that the process went smoothly for you and Leonard. It's always my goal to provide the easiest and most efficient service for my clients. Thank you for taking the time to leave a review and for the high rating. I'm here...
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  • S
    Stephanie L G
    Indianapolis, IN
    Posted on March 25th, 2024 03:04 PM
    Scott and team patiently answered my many questions.
    Reply from Scott Miller | NMLS# 419095 | Ruoff...
    March 25th, 2024 03:13 PM
    I'm delighted to hear that you had a positive experience, Stephanie. Your satisfaction is our top priority at Ruoff Mortgage, and we always strive to ensure all client questions are thoroughly answered. Team Miller was thrilled to have met...
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  • R
    Ralph D D
    Avon, IN
    Posted on March 19th, 2024 11:57 AM
    Dan was always available! His team as well. The knowledge and experience with our family and the multiple loans they handled have always been smooth and felt like personal service. Like we were the only customers at the time. Love that! The...
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    Reply from Dan Nicholas | NMLS# 502373 | Ruoff...
    April 16th, 2024 12:59 PM
    Hello Daniel's family! thank you for contacting me again. You are so good to work with. Always getting me the necessary documents in fast! Great home on Buttercup! Enjoy.
  • J
    Judy L O
    Danville, IN
    Posted on March 18th, 2024 03:19 PM
    Jennifer and our realtor, Stacy Sorrell, made the impossible possible. We were in a very tight time crunch and between the two of them, we viewed homes, got prequalified, made multiple offers, had an offer accepted, used e-sign to complete...
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  • S
    Stephen J W
    Poseyville, IN
    Posted on March 18th, 2024 03:16 PM
    The loan butler app made this transaction so easy. Both the seller and I were very impressed with how quickly the transaction process worked.
    Reply from Scott Miller | NMLS# 419095 | Ruoff...
    March 18th, 2024 03:25 PM
    I'm thrilled to hear that the loan butler app made your transaction process easy and efficient, Stephen. It's fantastic that both you and the seller were impressed with the speed of the process. It's always our goal here at Ruoff Mortgage to...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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