Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jennifer was outstanding throughout the whole process and always ready to not only answer my questions but talk through the possible solutions and made sure we did the right thing.
Reply from Jennifer Reynolds
July 23rd, 2024 02:13 PM
I'm so happy for you and Sydney. Buying a home is a big adventure. Super proud of you!!
Ruoff did really well of not over-stating the process! For a first timer, the process was uncomplicated, and clear communication kept the ball rolling.
Reply from Dan Nicholas, Ruoff Mortgage
July 3rd, 2024 04:03 PM
I'm thrilled to hear that you had a positive experience with Ruoff Mortgage, Jason. Ensuring a smooth and straightforward process for first-time customers is always our priority. I'm glad you appreciated our transparency and ongoing communication....
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Scott Miller, Ruoff Mortgage has received a review with 5 star rating from Rhashanda W
Everything
Reply from Scott Miller, Ruoff Mortgage
July 2nd, 2024 08:23 PM
I'm thrilled to hear about your positive experience, Rhashanda! It's fantastic that you've rated Team Miller 5 stars at Ruoff Mortgage. Your feedback is greatly appreciated and it was truly my pleasure to assist you. If you ever have any more...
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Working with Team Miller was very pleasant and easy for us as first-time homebuyers. Scott and team were always available to answer any questions we had in a timely and efficient manner. The loan process was the easiest part of the home buying...
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Reply from Scott Miller, Ruoff Mortgage
July 1st, 2024 05:08 PM
Hey Derek, really appreciate your kind words! It was a great pleasure assisting you and Claire as first-time homebuyers. I'm thrilled to hear that you found the loan process easy and efficient. That's exactly what Team Miller at Ruoff Mortgage...
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Excellent customer care and made the process quick and easy!
Reply from Scott Miller, Ruoff Mortgage
July 1st, 2024 03:45 PM
I'm thrilled to hear that you found the process to be quick and easy, Darien! Providing excellent customer care is something we at Ruoff Mortgage strive for, so your feedback is greatly appreciated. It was a pleasure working with you and Matt....
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Ruoff Mortgage - Indy West
Ruoff Mortgage - Indy West has received a review with 5 star rating from Harry C
Reply from Owner
June 28th, 2024 03:43 PM
Hi, Harry. We appreciate the rating and are glad we could provide you with a positive experience!
One thing. Our Homeowner's insurance was included in escrow as a part of our closing. Prior to closing, we asked that this be removed, with a confirmation and back and forth with the office. But, it was somehow missed. Would have been great...
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Reply from Scott Miller, Ruoff Mortgage
June 24th, 2024 04:27 PM
Thank you for your feedback, David. I'm glad to hear that you found our team great to work with. I apologize for the oversight regarding the homeowner's insurance in the escrow. We strive to ensure every detail is sorted out as per our client's...
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Stacey Mayo, Ruoff Mortgage
Thank you for supporting my journey to home ownership and taking care of me like family.
Reply from Owner
February 6th, 2025 12:23 PM
I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
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Angie Robbins, Ruoff Mortgage has received a review with 5 star rating from Phil B
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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