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Ruoff Mortgage - Indy West in Indianapolis, IN

Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
98%
4 Star
2%
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Reviews from Web
  • L
    Lisa D M
    Indianapolis, IN
    Posted on October 21st, 2024 03:14 PM
    Scott took charge of my unusual situation and came up with fast options. His team was expedient and the Loan Butler online system was extremely helpful to see where I was in the process, and to keep up on what was needed. You will feel confident...
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    Reply from Scott Miller, Ruoff Mortgage
    October 21st, 2024 03:25 PM
    Hello Lisa, Thank you for your 5-star rating and wonderful review. I'm so glad to hear that you found our Loan Butler online system helpful and the team efficient. We strive to maintain this level of service for all our clients. Your confidence...
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  • L
    Leopoldo A P
    Indianapolis, IN
    Posted on October 20th, 2024 08:51 AM
    Excellent experience frim start to closing.
    Reply from Dan Nicholas
    October 30th, 2024 08:54 AM
    I'm thrilled to hear that you had an excellent experience with us, Leopoldo! Your positive feedback truly motivates us at Ruoff Mortgage to continually provide the best services to our clients. Thanks for taking the time to leave a rating of...
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  • K
    Kelsey D
    Posted on October 19th, 2024 09:20 PM
    Scott Miller is the best to work with! He makes sure to answer all questions and has a quick response for everything. I have worked with him over the last 9 years to purchase several homes and will always refer others to him. He is very knowledgeable...
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  • K
    Kelsey D
    Posted on October 19th, 2024 09:20 PM
    Scott Miller is the best to work with! He makes sure to answer all questions and has a quick response for everything. I have worked with him over the last 9 years to purchase several homes and will always refer others to him. He is very knowledgeable...
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    Reply from Owner
    March 3rd, 2025 07:37 AM
    Hi Kelsey, thank you so much for the positive feedback. I'm thrilled to hear that you have had a great experience working with me over the last 9 years. It's always a pleasure to assist you in your home buying journey. Your confidence and trust...
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  • K
    Kelsey D
    Danville, IN
    Posted on October 19th, 2024 09:16 PM
    Scott is so great to work with and has helped me over the last 9 years purchase several homes. He is very knowledgeable and always kept me updated with how things were going. He is always available for questions and has a timely response. I...
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    Reply from Scott Miller, Ruoff Mortgage
    October 20th, 2024 08:27 PM
    Dear Kelsey, Thank you so much for the stellar review! I'm thrilled to hear that you have had positive experiences over the years. Helping you navigate through the home purchasing process has always been a pleasure. I appreciate your trust...
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  • K
    Kara D M
    Danville, IN
    Posted on October 17th, 2024 06:01 PM
    Quick responses, friendly customer service, making all the good experience a smooth process.
    Reply from Jennifer Reynolds
    October 27th, 2024 06:02 PM
    I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage, Kara! Your feedback regarding the quick response times and friendly customer service is truly appreciated. It's always our aim to make the process as smooth...
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  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    E
    Eric M
    Indianapolis, IN
    Posted on October 14th, 2024 03:28 PM
    Best team ever I like the way you treat your clients You are passionate ❤️❤️❤️❤️
    Reply from Stacey Mayo
    October 24th, 2024 03:29 PM
    Thank you so much for your kind words, Eric. I'm thrilled to hear that you had a positive experience with my team at Ruoff Mortgage. We strive to provide the best service to our clients and your feedback truly means a lot. I hope to have the...
    read more
  • S
    Steven S B
    Indianapolis, IN
    Posted on October 11th, 2024 03:03 PM
    Efficiency! I work a lot, and everything was smooth and accessible the whole way through. Extremely surprised how easy the process was!
    Reply from Dan Nicholas, Ruoff Mortgage
    October 11th, 2024 04:56 PM
    Thanks for the great review Steven! Congratulations on the new, nice home! Thanks for always getting me the documents when we needed them!
  • J
    Jennifer F
    Avon, IN
    Posted on October 10th, 2024 03:10 PM
    Jennifer was great, she talked me through each step!
    Reply from Jennifer Reynolds
    October 10th, 2024 03:44 PM
    It was great working with you. Send pictures of the updates! Good luck.
  • A
    Andrew J B
    Indianapolis, IN
    Posted on October 10th, 2024 03:05 PM
    Our loan officer, Angie Robbins, was great to work with. She was very knowledgeable, responsive, and overall very pleasant. I would recommend her to anyone!
    Reply from Angie Robbins, Ruoff Mortgage
    October 14th, 2024 01:16 AM
    Thank you so much for the nice review. I have loved working with you.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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