Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Communication was excellent, lots of information was always provided, our questions were always answered quickly and everyone was very understanding and helpful to us first time homebuyers.
Reply from Angie Robbins, Ruoff Mortgage
March 21st, 2025 12:51 PM
Thank you for the kind words! I loved assisting you guys. Congratulations and please let me know if you need anything in the future.
Angie was quick to respond and very helpful for first time homebuyers. Answering qustions promptly and keeping us updated.
Reply from Angie Robbins, Ruoff Mortgage
September 24th, 2025 02:29 PM
Loved working with you. Please let me know if you need anything in the future. :-) Thank you!
Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Isamar T F
Every time we had questions she was able to respond fast.
Reply from Jennifer Reynolds
March 28th, 2025 03:52 PM
I'm glad I could provide timely responses to your questions. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words and positive feedback.
Jennifer's consummate professionalism and knowledge.
Reply from Jennifer Reynolds
April 28th, 2025 02:43 PM
I'm so excited for you, and this next chapter.
Thank you Stefany.
No extra comments
Reply from Scott Miller, Ruoff Mortgage
March 17th, 2025 12:02 PM
Hey Andrea, I really appreciate you taking the time to leave a review. I'm glad to hear that your experience with us was mostly positive. If there's anything specific that could have made it a 5-star experience for you, I’d love to hear your...
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Jennifer was amazing, she always kept us up to date on everything. She explained everything and gave us option.
Great communication in a very timely manner
Thanks for a wonderful experience
Reply from Angie Robbins, Ruoff Mortgage
March 12th, 2025 01:43 PM
Thank you, Ryan! I love working with you and Jeanna! ;-)
Scott & Team checked in regularly to make sure I knew they were there to answer anything and to make sure we were on a forward trajectory. I did not need to reach out because they explained everything in a manner that clear and understandable....
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Reply from Scott Miller, Ruoff Mortgage
March 11th, 2025 03:33 PM
Cristen, thank you so much for your kind words! It was a pleasure working with you and making sure you felt supported throughout the process. My team and I are thrilled to hear that our communication and explanations made the experience smooth...
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Stacey Mayo, Ruoff Mortgage
Explainations to any challenge
Reply from Stacey Mayo, Ruoff Mortgage
March 10th, 2025 02:54 PM
Thank you Thierry! It was my pleasure to help you and your family.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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