Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I recently lost my wife, soulmate, and best friend to cancer. Jennifer was caring, kind, compassionate, and professional during the entire process. She offered me great advise, and walked me through the process. Her professionalism, kindness...
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Reply from Jennifer Reynolds, Ruoff Mortgage
May 8th, 2025 09:51 PM
I'm truly sorry for your loss, David. I'm grateful to have been able to assist you during such a difficult time. Your kind words mean a lot, and I'm glad that I could help make the process smoother for you. Thank you for placing your trust...
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Dan Nicholas, Ruoff Mortgage has received a review with 5 star rating from Levi S
Dan is always responsive, patient, and a pleasure to work with. He continues to earn our trust, which is why we've done business with Ruoff 3 times although discount options are available.
Reply from Dan Nicholas, Ruoff Mortgage
April 28th, 2025 04:00 PM
Hi Levi and Skye!
Thanks for taking time to fill out the survey. You two are THE Best to work with. Really enjoy working with you two. Thanks for everything and see you on the pickleball courts
Jennifer was a pleasure to work with. Very knowledgeable and kept in touch.
Reply from Jennifer Reynolds
April 28th, 2025 02:24 PM
Gloria, it was a pleasure working with you. Thank you for your kind words and for choosing us for your mortgage needs.
professional prepared to resolve issues quickly clear communication
Reply from Jennifer Reynolds
April 28th, 2025 02:28 PM
John, it was a pleasure getting to know you and Shannon. Thank you for trusting me to assist with the financing of your investment home purchase. I truly appreciate the opportunity to work with you and wish you all the best with your new property!...
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Great Communication
Reply from Jennifer Reynolds
May 3rd, 2025 03:59 PM
I'm glad to hear that you were pleased with the communication, Keith. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your feedback!
Scott was very knowledgeable, and helped us every step of the way with our first home-buying experience. I'm sure we asked some pretty basic questions, but Scott was always available and happy to help and able to explain things to us in terms...
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Reply from Scott Miller, Ruoff Mortgage
April 22nd, 2025 04:55 PM
I'm thrilled to hear that your first home-buying experience went smoothly. It was a pleasure to assist you and provide the support you needed. Thank you for your kind words and trust in me throughout the process. Congratulations on your new...
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clear and timely communication.
Reply from Jennifer Reynolds
April 28th, 2025 02:30 PM
Shannon, it was such a pleasure working with you! Thanks for being so organized — you made everything so easy. I really appreciate you!
Angie Robbins, Ruoff Mortgage has received a review with 5 star rating from Michael C
Reply from Owner
September 24th, 2025 02:26 PM
Thank you Michael. It was a pleasure working with you.
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Reply from Angie Robbins
April 30th, 2025 04:04 PM
We appreciate your feedback. If there's anything specific you'd like to share about your experience, please let us know.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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