Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The communication, meeting our expedited timline of closing and honoring the negotiated fees.
Reply from Jennifer Reynolds
September 18th, 2026 04:16 PM
Nicole, I'm glad to hear that the communication and expedited closing timeline met your expectations. It was a pleasure working with you at Ruoff Mortgage, and I appreciate your feedback on honoring the negotiated fees.
Always got right back with me i was never left hanging
Reply from Scott Miller, Ruoff Mortgage
September 8th, 2026 03:15 PM
Thank you, Sherry. I'm pleased to hear that you felt supported and received timely responses throughout the process. Your feedback is very much appreciated.
Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Michael M
Reply from Owner
September 18th, 2026 06:50 PM
Michael, thank you for the perfect rating. I'm pleased to know your experience with Ruoff Mortgage was positive.
Jennifer was responsive, helpful, knowledgeable and very easy to work with. The process was quick, and simple. all details were consistent through the process, and if anything did change Jennifer was very quick to reach out and clarify or explain...
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It was our loan officer Scott that made the experience Excellent. We reached out to him 2 years ago and it just wasn't the right time for us. When the time was right he was ready to help. His communication is top notch, everything was explained...
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Reply from Scott Miller, Ruoff Mortgage
September 7th, 2026 02:44 PM
Thank you, Amy. I'm grateful for your kind words and pleased to hear that you had a positive experience with my assistance. It's wonderful to know that I could support you effectively throughout the house buying process. If you have any more...
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Scott Miller, Ruoff Mortgage has received a review with 5 star rating from Mike B
Reply from Owner
September 7th, 2026 02:45 PM
Thank you, Mike, for the excellent rating. I'm pleased to know you had a positive experience with Ruoff Mortgage.
Scott was amazing, from start to finish he handled everything with professionalism and the best communication we could every ask for !
Reply from Scott Miller, Ruoff Mortgage
September 7th, 2026 02:45 PM
I'm grateful for your kind words, Michael. It's wonderful to hear that you appreciated the professionalism and communication throughout the process. Thank you for sharing your experience!
Got us the house we wanted.
Reply from Dan Nicholas
September 14th, 2026 02:45 PM
Zachary, I'm happy to hear that I could help you get the house you wanted. Your satisfaction is important to me.
Dan was very quick to respond when we had questions and helped walk us through the process of everything since it was our first time!
Reply from Dan Nicholas
September 14th, 2026 08:40 PM
Jenna, I'm pleased to know that I could assist you through your first-time experience and respond quickly to your questions. I'm happy that I could help make the process smoother for you.
Dan answered calls and texts at all hours of every day of the week, very much appreciated!
Reply from Dan Nicholas
September 14th, 2026 08:18 PM
Jennifer, I'm grateful for your kind words. I'm glad I could be there for you whenever needed. Your appreciation means a lot to me.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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