Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Excellent service as always
Reply from Jennifer Reynolds
February 2nd, 2026 05:15 PM
Your continued trust means a lot, Kelly. I'm glad to hear that you consistently experience excellent service. If there's ever anything else you need assistance with, please don't hesitate to let me know.
Just the ease and convienence of taking care of things online. Angie was excellent on answering any questions that I had. Top Notch!
Reply from Angie Robbins
January 29th, 2026 04:18 PM
It's great to hear that you found the online process smooth and convenient, Mathew. I'm glad I could effectively address your questions along the way. If there's anything else you need or any additional questions arise, feel free to get in...
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Informational
Reply from Dan Nicholas
January 22nd, 2026 04:54 PM
Michael, thank you for the high rating. If you ever have questions or need further assistance, I'm here to help.
The team at Ruoff was awsome awesome to work with and highl recommendable.
Reply from Angie Robbins, Ruoff Mortgage
January 30th, 2026 06:19 PM
Thank you Chris. It was a pleasure working with you and so happy for you. Thank you for your business and please let me know if you need anything in the future.
Commujicarion was great and the process was very smooth working with everyone.
Reply from Angie Robbins, Ruoff Mortgage
January 30th, 2026 06:19 PM
Thank you, Cole! I loved working with you. Thank you for trusting me through this process. Please let me know if you need anything in the future.
My lender was very thorough and knowledgeable in explaining the mortgage process and guiding me in securing a home.
Reply from Jennifer Reynolds
January 13th, 2026 05:37 PM
I'm pleased to know that you felt the mortgage process was well explained and that you found the guidance helpful, Ana. Being thorough and knowledgeable is important to me, and I'm glad it made a difference in securing your home. If there's...
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Jennifer made the process so quick and easy she made sure to answer any questions that we had . We will continue to recommend her and Ruoff!
Reply from Jennifer Reynolds
January 12th, 2026 04:07 PM
Thank you for sharing your experience, Crystal. Making the process quick and easy, while ensuring all your questions were addressed, is always my goal. Your recommendation means a lot to me, and I look forward to assisting you or anyone you...
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Jennifer was very helpful in a fast close process. She was accommodating to all of buyers needs and requests. Will continue to work with her in the future.
Reply from Jennifer Reynolds
January 12th, 2026 04:06 PM
I'm glad to hear that the fast close process went smoothly for you, Brandon. It’s important to me that buyers feel accommodated and supported throughout. I'm looking forward to assisting you again in the future whenever the need arises.
Communication was great and the help with getting us a better interest rate was great too. It was a great process and we appreciate the help from Jennifer.
Reply from Jennifer Reynolds
January 12th, 2026 03:19 PM
I'm pleased to know that the communication and assistance with securing a better interest rate were beneficial for you, Troy. I'm glad the process went smoothly, and I'm here if you have any more questions or need further help in the future....
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for
Stacey Mayo, Ruoff Mortgage
Stacey treated us like family. This is our second time working with her.
Reply from Stacey Mayo
January 12th, 2026 08:49 PM
I'm truly touched by your words, Kelsey. It's always my aim to treat clients with the care and attention they deserve, and I'm grateful for the opportunity to work with you again. If there's anything else you need, please don’t hesitate to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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