Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jennifer took great care of my account from start to finish. She worked hard to get everything exactly as I needed it in a timely and professional manor.
Reply from Jennifer Reynolds
February 18th, 2026 04:54 PM
I'm glad to hear you felt well-supported throughout the process, Darci. Taking care of your account and ensuring everything met your needs is always my priority. If there's anything further I can assist with, please don't hesitate to reach...
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Angie is amazing and always answers our questions and calms our nerves . We will continue to keep coming back to her will all of our needs .
Reply from Angie Robbins
February 13th, 2026 05:26 PM
I appreciate your kind feedback, Devin. It's rewarding to know that my efforts in addressing your questions and providing reassurance have made a difference for you. I'm here whenever you need assistance, so don't hesitate to reach out with...
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Jennifer was great to work with and answered any Questions I had. This was my first time buying a home and she was very patient and explained things to me well to make sure I understood what was going on.
Contant communication !
Reply from Dan Nicholas
February 11th, 2026 07:12 PM
Jenipher, I appreciate your feedback on the consistent communication. It’s important to me that you feel informed and supported throughout the process. If you have any further questions or need assistance, please don't hesitate to reach out....
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Dan's the Man
Reply from Dan Nicholas
February 10th, 2026 08:05 PM
I'm pleased to hear that you had a positive experience with the service, Dennis. Your feedback is much appreciated. If there's anything more you need or any questions that arise, feel free to reach out.
Angie was professional, knowledgeable and personable
Reply from Angie Robbins, Ruoff Mortgage
January 30th, 2026 06:16 PM
Thank you, Serena! I have loved working with you. Please let me know if you need anything. :-)
Angie was absolutely wonderful to work with! She was eager to answer any questions we had . Each question we had she brought us great comfort with her exceptional knowledge. Throughout the process she was quick, accommodating, and reassuring....
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Reply from Angie Robbins, Ruoff Mortgage
January 30th, 2026 06:17 PM
Oh my goodness. Thank you! I absolutely LOVED working with you and Max! I am so happy for your sweet little family!
Angie was exceptional .
Reply from Angie Robbins, Ruoff Mortgage
January 30th, 2026 06:17 PM
Thank you Max! I was BLESSED to be able to walk this journey with you and your sweet family. Thank you for trusting me through this process.
main complaint was the HOA fees were not disclosed until the final closing document. This was a concern from the onset. I specifically inquired about these fees and was told there were none by my agent. Then it was 'confirmed' when there were...
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Clear consistent communication with no hassling.
Reply from Angie Robbins, Ruoff Mortgage
January 30th, 2026 06:18 PM
Thank you, Jamie. I appreciate your business very much and loved working with you. What a beautiful home you now own. God Bless you and your family!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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