New American Funding - Scottsdale | Consumer Direct's Cover Image

New American Funding - Scottsdale | Consumer ..., AZ

Scottsdale, AZ

4.78

(9,868)

Mortgage

Mortgage Loan Officer

Contact Info

(480) 889-3513

Scottsdale, AZ

https://www.newamericanfunding.com/branches/Tempe

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4.78

(9,868)

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5 Star

86%

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Shevell was great. It was the process that got to me. I underway the timing due to Corona and everyone refinancing, but the underwriter took way too long to do the final approval . He kept wanting more and gets to a point , where it's ridiculous....

This is the 3rd loan that I have completed with Shevell. We have an amazing working relationship and she has kept me updated at each step of the way. She is always looking out for my best interest and I have built a strong relationship with...

All communications and information provided was timely and accurate. While some re-financing programs are difficult, this was NOT the case with Robert Hernandez. He was always very professional.

Robert Hernandez did the distance of the entire process with us. We were not handed off to others and felt his sincere involvement in our refinance process. We greatly appreciate the time and attention he gave us. Robert was always there to...

My representatives were very thorough and kept me informed every step of my loan process! I was impressed with their level of professionalism!

Not enough personal contact. And not returning text messages I sent. But everything else was fine. My processor kept me more informed.

David was extremely transparent and keep me informed and explained everything extremely well! It was a tough process but we got through it and are great fully for all the work David put in! Will definitely be referring and returning back to...

Reply from New American Funding - David Kooner

April 25th, 2025 10:09 PM

I appreciate your kind words, Joshua. Transparency and clear communication are key in making the complex loan process easier, so I'm glad to hear that you found these aspects helpful in our dealings. Your willingness to refer and return to...

Internally be a better advocate to push things along as this went almost one month past and already long timeline

Working with this company has been a nightmare. There has been horrible and inaccurate communication. I have had to call and email this company so many times it’s ridiculous. It’s taken me 6 months to close on a refinance because of the lack...

Process was clear. Document signing straightforward. Any question I had immediately resolved.

6481–6490 of 9868

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Mountain Standard Time (MST)

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