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New American Funding - Scottsdale | Consumer ..., AZ

Scottsdale, AZ

4.78

(9,869)

Mortgage

Mortgage Loan Officer

Contact Info

(480) 889-3513

Scottsdale, AZ

https://www.newamericanfunding.com/branches/Tempe

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4.78

(9,869)

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5 Star

86%

4 Star

3 Star

2 Star

1 Star

My questions were always answered at any time of the day. It was all very helpful

Everything

Anna was first class during the whole process.

If you want fair, considerate, empathic, understanding then Toni Grafi is your gal. I feel I have a friend but more importantly she is like my personal finance watcher.Back in 2019 I was looking to refinance my home. She was amazing and took...

Kevin was great on keeping an eye on interest rates. There was a lack of communication at times and this process took longer than it should weather it was his fault or his team.

Professional and always courteous. Quick to respond and knowledgeable.

Gave and explained all the details we need

Reply from New American Funding - David Kooner

April 25th, 2025 10:09 PM

I'm grateful for your feedback, Janis. It's my commitment at New American Funding to provide clear and detailed explanations to all our clients. Your rating suggests that there might be room for me to improve. Could you please share any specific...

Anna was fine. The difficulty was with the processor, Gloria, and lack of communication. There were 2 times where she requested documents that I then provided to the portal. Gloria took 1 full day each time to come back and request them again...

I am very sorry for the poor review. I never give them, but this was easily the worst business transaction of my life. Too important of a transaction to feel like I was a nobody. Did not feel respected throughout the process and unfortunately,...

Loyd ALWAYS, made himself available for inquiries and problem solving. Great communicator!

5381–5390 of 9869

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Mountain Standard Time (MST)

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