

New American Funding - Scottsdale | Consumer ..., AZ
Scottsdale, AZ

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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Shevell was phenomenal from start to finish. As a first time homebuyer, I had no idea how to go about purchasing a home or understanding the loan terms but she went out of her way to ensure everything was clear and thoroughly reviewed. She...
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Reply from Shevell Anderson
August 11th, 2023 03:25 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Shevelle Anderson was great! as a first time home buyer myself, she helped me through my first home loan process and was easily available, communicated well and answered all of my questions. I definitely recommend her!
Jordan made sure to keep us up to date on when and how the loan was being processed... 11 out of 10 stars!
Reply from Jordan Martinez
August 9th, 2023 05:13 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Shevelle was amazing in communication! She was also very attentive and responded quickly. I really appreciate all her efforts!
Reply from Shevell Anderson
August 9th, 2023 04:06 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Having to pay $495 for an appraisal when the loan to value ratio was under 40% was ridiculous. The underwriter also seemed very constrained by their “system” & unwilling to use common sense. For example we were also being told we had to pay...
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Reply from Jennifer Nye
August 9th, 2023 02:16 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The communication before, during and after the whole process. One thing I would like to suggest is if it is possible to send the payments to the creditors directly instead of mailing the individual checks and the borrower sending them to the...
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Reply from New American Funding - David Kooner
April 25th, 2025 10:09 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Jose helped make everything run so smoothly with the whole process. He was amazing to work with!
Reply from Jose Rodriguez
August 8th, 2023 03:23 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
The loan process was stress free and not complicated. Brook was very responsive and timely. I will be recommending him to family and friends who are in the market for refinancing.
Reply from New American Funding - Brook Bergh
February 24th, 2026 10:26 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Brook Bergh and his team very Brook Bergh and his team very personable and fast to responding to any questions or issues we had. We would definitely refer Brook and his team
Reply from New American Funding - Brook Bergh
February 24th, 2026 10:26 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
The people I spoke with were excellent!The only critique would be for the underwriter. The file should be reviewed thoroughly once and ask for supporting documentation not pepper the applicant with a different request every few days creating...
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Reply from Lyndsey Gray
August 6th, 2023 09:48 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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About
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing