

New American Funding - Scottsdale | Consumer ..., AZ
Scottsdale, AZ

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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Our previous Loan Consultant (who was wonderful) left NAF so we were passed along to Toni. The HELOC loan process was a dumpster fire from the word go. Incorrect loan docs and payoff amounts etc. I had to make 3-requests to revise documents...
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Reply from Toni Grifa
October 21st, 2023 11:01 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Less rigidness in regards to underwriter. A little more heads about status and doc signing from loan officer.
Reply from Stu Black
October 21st, 2023 10:50 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
You as well as others are happy to give me a refy at a high rate but will not give me a second on my property
Reply from New American Funding - Brook Bergh
February 24th, 2026 10:26 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Nice very and helpful with everything that I needed
Reply from Jeff Giger
December 4th, 2023 08:46 PM
Always fun to work with smart, motivated, tech savvy clients. Thank you for placing your trust in me.
Never gave me a chance I'm already approved waiting for settlement thx for nothing
Reply from Shevell Anderson
October 21st, 2023 04:35 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
I was impressed. There was no lack in communication. Deborah and Alex were great.
Reply from New American Funding - Alex Henslee
February 24th, 2026 10:22 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Quick to respond also came back with the pree approval rather quickly
Reply from Shevell Anderson
October 21st, 2023 02:41 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
okay good contact
Reply from Loyd Nitzen
October 21st, 2023 02:33 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Communication was good and understanding.
Reply from Jose Rodriguez
October 21st, 2023 02:18 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The availablity and communication. I felt like the process was transparent.
Reply from Shevell Anderson
October 20th, 2023 07:31 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing