New American Funding - Alex Henslee

Name: New American Funding - Scottsdale | Consumer Direct
Address: 15880 Greenway Hayden Loop Suite D190, Scottsdale, Arizona, 85260
Telephone: +1-949-526-9710
Rating: 4.63

Sr. Loan Officer | NMLS # 1887946

New American Funding - Scottsdale | Consumer Direct

4.63

(86)

Alex Henslee NMLS #1887946 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Alex Henslee is committed to providing the community with the very best in customer service, so come speak with New Americ...... Show More

Mortgage

Mortgage Loan Officer

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(949) 526-9710

Scottsdale, AZ

https://www.newamericanfunding.com/mortgage_loans/alexhenslee/

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4.63

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Excellent Communication, very informative and always flawless process.

Reply from New American Funding - Alex Henslee

June 29th, 2026 03:53 PM

Craig, I'm pleased to hear that you found the communication excellent and the process flawless. Your kind words mean a lot, and I'm glad I could provide informative assistance throughout. If you have any more questions or need further help,...

Alex was great at communicating and was honest about terms. Also, he was knowledgeable about the best path forward for my situation instead of just a commission.

Reply from Alex Henslee

June 1st, 2026 05:26 PM

Michael, I'm grateful for your positive feedback on my communication and honesty. It's nice to know that my approach helped find the best solution for your situation. If you have any more questions or need further assistance, feel free to reach...

Mostly easy to access. Everything moved pretty quickly.

Communication at first was fantastic! Alex did a great job overall though the timeline and hiccups were aggravating. We began this refi in early November and expected to skip Nov and Dec payments. Needless to say we ended up paying both months...

Reply from New American Funding - Alex Henslee

February 24th, 2026 10:22 PM

Mark, I appreciate you sharing your experience with the refinancing process. It's good to know the communication started off well and that you were overall satisfied with my efforts. However, I'm sorry to hear about the frustrations you faced...

There was an urgency to get the loan completed in a a timely manner.

Reply from New American Funding - Alex Henslee

February 24th, 2026 10:22 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I am completely satisfied with the experience as Alex Hensley and Raquel Chavez provided exceptional service every step of the way. They were available to answer questions and communicated effectively throughout the process. Sincere appreciation...

Reply from New American Funding - Alex Henslee

February 24th, 2026 10:22 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Alex and Cindy were amazing and kept me informed throughout the loan

Reply from New American Funding - Alex Henslee

February 24th, 2026 10:22 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

My credit cards were to be paid from the loan and have not bern been paid. They are sending me notices to pay them. I don't iunderstand what happened. I don't have enough money from the loan to pay them off

Reply from New American Funding - Alex Henslee

February 24th, 2026 10:22 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

I was in a really tough financial spot - going through a divorce, bills piling up, and genuinely panicking about how I was going to manage everything as a single parent. My friend Jess recommended looking into a second mortgage to consolidate...

Reply from New American Funding - Alex Henslee

February 24th, 2026 10:22 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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