New American Funding - Dallas, TX

Dallas, TX

4.75

(11,710)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,710)

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5 Star

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Joe was very accessible to answer any questions we may of had. He just didn't email us. Joe would call us. That's one thing that Sarah lacked. She just sent emails. She would send my husband emails and me some. We didn't know what was going...

It was achieved despite so many obstacles—always highly professional, making the best decisions!

Reply from Jenniffer Burse

April 1st, 2026 02:31 PM

I'm glad to know we navigated the obstacles successfully, Pablo. It's important to me to maintain professionalism and make well-considered decisions. If you have any more questions or require further assistance, please feel free to reach out....

Erika was amazing. She was accessible the entire proces. If I had any questions or concerns she addressed them immediately. I would recommend Erika to anyone looking to buy a home.

Reply from Erika Seijas

April 1st, 2026 02:31 PM

I appreciate your thoughtful words, Erica. It's great to hear that you felt supported throughout the process. I'm glad I could address your questions and concerns promptly. Thank you for recommending my services; it means a lot. If you ever...

With Joe we got right up front answers . With Sarah it was very inconsistent emailing answers to the other party not given us the full information we needed to get done . We actually had to put off a closing do to her not given us the proper...

Excellent communication and timely service. The process was explained to us in a thorough and detailed manne.

Stefen was never pushy and always made himself available to answer questions and offer assistance. We technically found another company just a hair less on the interest % but they were pushy and less than enthusiastic to answer questions. Stefen...

Reply from Stefen Bellucci

March 31st, 2026 03:20 PM

Mary, I'm grateful you recognized my approach during your loan process. My goal is to provide support without any pressure and ensure you're always comfortable asking questions. If there's ever anything else you need, I'm here to help.

A. Herrera was easy to work with and easy to communicate with. Spoke clear English language. Quick and easy. Thank you Anthony Herrera, highly recommend him!

Reply from New American Funding - Anthony Herr...

March 24th, 2026 01:32 PM

I'm grateful for your kind words, Stephenie. It's important to me that communication is clear and the process is straightforward, so I'm very pleased to hear that was your experience. Thank you for your recommendation; if you ever need any...

Little better communication was lost at some points of the process

Reply from Jesse Payne

March 30th, 2026 07:06 PM

I appreciate your feedback, William. It's important to me that communication remains clear throughout the process, and I'm sorry to hear it was not consistent at times. I'll reflect on this to improve in the future. Please feel free to reach...

John made this entire process incredibly smooth--from the first call until closing he was easy to get in touch with and helped clearly communicate and explain every step of the process! We love our new home and couldn't have hoped for a smoother...

Reply from John Stockstill

March 30th, 2026 05:05 PM

Christian, it’s wonderful to hear that the process felt smooth from start to finish. I'm glad that clear communication made a difference for you and contributed to your satisfaction. Knowing that you love your new home brings me great satisfaction...

Overall a good experience.

Reply from Jordan Gardner

March 30th, 2026 04:55 PM

I'm glad to hear that your experience was positive, Darrell. If you have any questions or need further assistance in the future, I'm here to help. Thank you for your feedback!

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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