New American Funding - Dallas, TX

Dallas, TX

4.75

(11,751)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

Search Reviews

Write a Review

4.75

(11,751)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

3 Star

2 Star

1 Star

Rude and pushy communication.

Reply from Rob Arias

October 21st, 2023 02:13 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Transparency and great communication

Reply from Reginald Jean Louis

October 21st, 2023 12:42 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Easy approval and helpful staff

Reply from Jordan Gardner

October 20th, 2023 06:15 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Ashley did a phenomenal job and none of my concerns have anything to do with her, rather, the extremely high costs at the time of closing which exceeded 10% of the home's value, which she tried to lower as best as she could. On top of that,...

Reply from Ashley Dankenbring

October 20th, 2023 06:00 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Prompt responses

Reply from Robert Shouse

October 20th, 2023 05:34 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Robert was great to work with through the whole process. However, right when we put an offer in on a property, we were told NAF would no longer supply us with a home loan at the direction of his manager. I would still like to understand the...

Reply from Robert Shouse

October 20th, 2023 03:23 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Although I did not move forward with the load, I appreciated the attention Vin provided. Thank you

Reply from Vincent Nieto

October 20th, 2023 11:55 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Less time from start to finish. Over 4 months to this point seems rather long.

Reply from Anthony Herrera

October 10th, 2023 12:52 PM

Thank you for the review.

The help I received was great, not much experience with the I-phone, but he took his time and made sure I understood everything and coached me thru each step I had go thru.And made sure I was doing each step correctly and made sure I understood...

I Asked for advice and guidance on buying a new home, Darius was very knowledgeable and helpful I appreciate his friendliness and advice.

Reply from Darius Jarrell

October 19th, 2023 11:05 PM

4091–4100 of 11751

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer