

New American Funding - Dallas, TX
Dallas, TX

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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More communication and organization
Reply from Rob Arias
November 20th, 2023 10:01 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Responsive and knowledgeable. Great friendly service.
Reply from Ashley Dankenbring
November 18th, 2023 10:18 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Mobin and Jacqueline were very helpful in answering questions and explaining everything. They were both very very considerate.I do not know who dropped the ball when it came to getting our cash, but it upset me when we were to get the check...
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Reply from Mobin Choudhury
November 18th, 2023 01:12 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Matt was great. Everything else was not. Underwriters and others pertaining to contract need to do better. There were MANY errors that we caught that needed fixing. Not cool
Reply from Matt Sandgren
November 17th, 2023 11:08 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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I can answer this question with one word...Everything!!! From the pre-approval to closing day, NAF made our home buying experience a very happy and memorable life decision! Thank you!!!
Reply from Matt Sandgren
November 7th, 2023 05:50 PM
Cheryl, it was so great working with you! Please let me know if you need anything!
Ashley was fantastic and we really enjoyed working with her. We are very happy to have chosen NAF and worked with her.
Reply from Ashley Dankenbring
November 17th, 2023 03:40 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Ross is what made it GREAT. He treated me like I was his only customer. He helped walk me thru any problems that I didn't understand. When I would reach out and call Ross, he was always there. I felt very comfortable with him. I had shopped...
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Reply from Ross Westmoreland
November 17th, 2023 05:46 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
The communication and explanation of the process went very well. My questions and concerns were all addressed in a timely manner.
Reply from Coddi Dean
November 7th, 2023 12:29 AM
Thank you, Garfield, for your wonderful feedback and the full rating! I'm glad to hear that your experience with New American Funding was satisfactory. It's our priority to ensure clear communication and prompt responses to all inquiries. Your...
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Jake Cowan is a true professional and provided excellent service to me and my family. He's an asset to your company and to the industry.
Reply from Jake Cowan
November 16th, 2023 03:47 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Bien was very easy to talk to and always returned my call.
Reply from Bien Nguyen
November 15th, 2023 10:45 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing