New American Funding - Dallas, TX

Dallas, TX

4.75

(11,749)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,749)

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5 Star

86%

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Ashely did amazing! Regardless of all the issues that came up she had an answer and a solution without a hesitation and she was also very transparent with everything.

Reply from Ashley Dankenbring

March 6th, 2024 03:28 PM

I'm truly grateful for your kind words, Angel. It was my pleasure to assist you during the process of buying your first home. I always strive to provide the best service and solutions to any issues that arise. Thank you for choosing New American...

Responsive & timely communication

Reply from Jesse Oropeza

March 6th, 2024 03:24 PM

Thank you for the kind review Ed!! Great working with you sir.

Kevin was very transparent and made the process very easy. NAF was also very competitive to other lenders and offers great incentives.

Reply from Kevin McKinney

March 16th, 2024 01:19 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Theresa made us understand what we were getting into before we made a move, educated us on the do's and not to do's during the loan approval window.She is an excellent professional with characteristics of being a true friend looking out for...

Reply from Theresa McGanty

March 6th, 2024 06:07 PM

Thank you so much for your kind words!! It means everything to me to know that your home buying experience was what I had hoped it would be! You guys made my job easy...you were so quick to provide everything we needed and I really just enjoyed...

Paying attention to communication from the seller in order to close on time.

Reply from Kevin McKinney

March 15th, 2024 09:20 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

New American Funding - Dallas, TX has received a review with 5 star rating from April

Philippe made the process as simple and seamless as we could have asked. We will be using NAF for any future refinance or home purchase.

Reply from Philippe Gustave

March 15th, 2024 04:02 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Overall it was a pretty painless process

Reply from Alan Smith

March 5th, 2024 02:17 PM

I'm thrilled to hear that you found the process to be straightforward and painless, Drake. My main goal at New American Funding is to ensure a smooth and easy experience for all our customers. Your feedback plays a significant role in helping...

Anthony did great following up and was attentive to emails and responding.

Reply from Anthony Herrera

March 5th, 2024 02:15 PM

I'm genuinely thrilled to hear about your positive experience, Tammy. Ensuring that all communication is prompt and clear is a core value for me, and I'm glad I was able to meet your expectations. Your kind words truly mean a lot to me. I hope...

Very simple and organized process

Reply from Bailey Maxfield

March 5th, 2024 04:33 PM

Thank you for the opportunity to help! I look forward to assisting again.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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