New American Funding - Dallas, TX

Dallas, TX

4.75

(11,748)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,748)

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Reply from Zain Ali

March 18th, 2024 03:18 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Coddi is amazing. He communicated with me every step of the way and went above and beyond to explore all of the best options for my loan needs. Thank you so much!

Reply from Coddi Dean

March 8th, 2024 03:08 PM

I'm so glad to hear that you had a positive experience, Pamela! It was a pleasure to assist you in exploring the best options for your loan needs. Communication is key and I strive to keep my clients updated every step of the way. Thank you...

The service

Reply from Nick Newlon

March 17th, 2024 06:44 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

There were so many things he did that were unprofessional and quite rude. I am truly shocked this loan closed. It wasn't Zain that got it done, it was Kimberly. She was phenomenal but Zain will keep me from ever recommending your company in...

Anthony does a fantastic job creating a relationship with his clients. Always available and very knowledgeable. I think he was as excited about his initial refi loan presentation as I was after hearing it. Anthony went the extra mile to understand...

Reply from Anthony Herrera

March 7th, 2024 02:24 PM

I'm truly humbled by your kind words, Mitchell! Supporting clients as they navigate the often complex world of refinance loans is something I am deeply passionate about. I'm thrilled that you found my presentation helpful in making your decision....

I loved Anthony’s enthusiasm and felt he really cared about us. I am so grateful we found Anthony and Kylie. They made the whole process very easy.

Reply from Anthony Herrera

March 6th, 2024 11:05 PM

I'm thrilled to hear about your positive experience, Matthew! Your kind words mean a lot to me. My goal is always to make the process as smooth as possible for our clients, and I'm glad to know that was your experience. Here at New American...

I was able to do all of this from home.

Reply from Jesse Oropeza

March 6th, 2024 08:32 PM

Thank you for the kind review Teresa! Glad we were able to get you taken care of quickly and efficiently, all from the comfort of your home! :)

Was promised multiple times over the course of the process that I would receive a deferred payment. Due to it taking so long, no deferred payment was given. When I brought this up, I was told they would not fix the issue. I also have messages...

Reply from Anthony Herrera

March 16th, 2024 09:19 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Sean helping us during all our process!!

Reply from Sean Chandy

March 16th, 2024 04:31 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Ashely did amazing! Regardless of all the issues that came up she had an answer and a solution without a hesitation and she was also very transparent with everything.

Reply from Ashley Dankenbring

March 6th, 2024 03:28 PM

I'm truly grateful for your kind words, Angel. It was my pleasure to assist you during the process of buying your first home. I always strive to provide the best service and solutions to any issues that arise. Thank you for choosing New American...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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