New American Funding - Dallas, TX

Dallas, TX

4.75

(11,742)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

Search Reviews

Write a Review

4.75

(11,742)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

3 Star

2 Star

1 Star

The process was challenging but both Anthony and Kylie were very supportive and very helpful in getting me through.

Reply from Anthony Herrera

June 24th, 2024 07:00 PM

I appreciate your kind words, Sharna. It's great to hear that you found our support helpful during the challenging process. We at New American Funding always strive to assist our customers in the best way possible. Remember, we're here to help...

Ashley made us feel comfortable and always positive. We always felt heard and supported. She was AMAZING 🤩!!!

Reply from Ashley Dankenbring

July 4th, 2024 05:56 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Overall it was pretty good. Providing all the documentation for the loan underwriting was a pain and felt like it got ridiculous after a while, but I don't think you have control over that.

Reply from Kevin McKinney

July 4th, 2024 12:00 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

New American Funding - Dallas, TX has received a review with 5 star rating from Braden B

Answered all of our question! Very helpful!

Reply from Ashley Dankenbring

July 2nd, 2024 02:14 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Great communication and teamwork!

Reply from Ben Watson

June 24th, 2024 07:06 PM

I'm thrilled to hear that you had a positive experience with our communication and teamwork, Mo. Your kind words and fantastic rating genuinely mean a lot. I'm always here at New American Funding if you need anything else in the future. Thank...

He easily responded to my emails. Every loan problem I had a question about or experienced, nick had a solution for. He made me feel like my problems were solvable the first time I talked to him throughout the loaning experience. He made it...

Reply from Nick Newlon

June 30th, 2024 09:34 PM

Bien is very knowledgeable and made everything easy. Very friendly, great communication above and beyond.

Reply from Bien Nguyen

June 30th, 2024 08:06 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Ashley and Lee were quick to respond to any questions I had and made everything easier to understand. They exceeded my expectations and made the home buying experience a breeze.

Reply from Ashley Dankenbring

June 30th, 2024 04:28 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

She was friendly, personable and professional. If I had only one word that I had to pick about my overall experience with her, that word would be “Great!!!”

Reply from Janelle Okuma - New American Fundin...

May 28th, 2025 08:29 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

3491–3500 of 11742

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer