

New American Funding - Dallas, TX
Dallas, TX

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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Going through a refinance can be a pain. But Janelle and Jaqueline kept me up to date with everything that I needed. Great job
Reply from Janelle Okuma - New American Fundin...
May 28th, 2025 08:29 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Easy communication, I was always updated on the process of my loan. And they were very helpful in explaining the process and the steps I needed to take to complete loan application and final closing.
Reply from Michael Thyer
September 15th, 2024 01:37 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jimmy Franco has received a review with 4.5 star rating from HENRY H
Carlton was very clear with his explanations and by far the quickest responder of all the people we worked with during the move process. I don't think the process would have gone as smoothly without him.
Reply from Carlton Kutas
September 14th, 2024 06:52 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Easy to talk to, and great guidance on what I needed out of the loan.
Reply from Mobin Choudhury
September 14th, 2024 05:01 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Everyone was courteous and professional. Truly one of the best loan experiences I've ever encountered.
Reply from Anthony Herrera
September 16th, 2024 01:50 PM
I'm so glad to hear that you had a positive loan experience, Marcus! Your kind words and the top rating are truly appreciated. It was a pleasure to assist you with your loan process at New American Funding. I always aim to provide a courteous...
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Everything
Reply from Kevin McKinney
September 4th, 2024 05:15 PM
I seriously appreciate the review and enjoyed working with you
Always responded to my questions quickly and kept me up to date on the process.
Reply from Janelle Okuma - New American Fundin...
May 28th, 2025 08:29 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Alice was by far the best officer we dealt with, our process was long and complicated. She managed to navigate the whole process and move a lot of pieces like no one else. She's very friendly and understanding and always trying to get you what's...
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Reply from Alice Tirrell
September 4th, 2024 02:25 PM
Thank you for your very kind words. It was a pleasure to complete your home purchase. We are proud of our team at New American Funding and look forward to taking the home ownership journey with you, family and friends for many years to come....
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Anthony is the only reason I've kept my mortgage with NAF. He stepped up after I was going to another lender for my 1st refi. He asked questions, followed up, did his research and analysis and returned with several options and what made sense...
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Reply from Anthony Herrera
September 16th, 2024 01:51 PM
Thank you, Andre, for the wonderful review. It's been a pleasure helping you with your mortgage refinance needs. I'm glad to hear that my dedication to understanding your needs and providing tailored options has been helpful. It's my aim to...
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About
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing