New American Funding - Dallas, TX

Dallas, TX

4.75

(11,739)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,739)

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5 Star

86%

4 Star

3 Star

2 Star

1 Star

Naomi was just wonderful. She was supportive, quick to respond, personable, easy to reach, overall just clear, effective communication. I had 2 places I was "shopping" for my mortgage, NAF or my hometown credit union, that I do my personal...

Reply from Naomi Jackson

December 17th, 2024 05:42 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

The professional experience was awesome that each person i I encountered was seamless thank you all for the hard work that the individuals that I had the privilege of working with

Reply from Andrew Peters

December 17th, 2024 03:14 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

She was the sweetest lady and helped us work through several last minute obstacles even during a big holiday week!

Reply from Naomi Aceves - New American Funding

December 6th, 2024 10:33 PM

Hi Kendra, your kind words and the 5-star rating have made my day! I'm thrilled to hear that I was able to help with those last-minute obstacles. It's always my goal to provide the best service possible, even during hectic holiday periods....

It was a great experience.

Reply from Sean Chandy

December 16th, 2024 03:20 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

New American Funding - Dallas, TX has received a review with 5 star rating from Rose C

Excellent Customer Service. Communication and attention to detail is the best. My clients loved her. Gina said she was the best lender she has every worked with and they have bought and sold several homes and investment properties.

Reply from Rachel Brown - New American Funding

December 6th, 2024 02:29 PM

Thank you so much for your kind words, Rose. I'm thrilled to hear that Gina had a positive experience working with me. Providing excellent customer service is always my priority and I'm happy to hear that the communication and attention to...

Terrible experience. Chose not to close due to terrible communication. They are not transparent at all.

Refinancing my home felt like a daunting task at first, but Janelle Okuma made the entire process smooth and stress-free. From the very beginning, Janelle demonstrated professionalism, exceptional knowledge, and genuine care. She took the time...

Reply from Janelle Okuma - New American Fundin...

May 28th, 2025 08:29 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Carlton was very patient and explained everything in great detail, which I appreciated.

Reply from Carlton Kutas

December 14th, 2024 08:09 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

3001–3010 of 11739

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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