New American Funding - Dallas, TX

Dallas, TX

4.75

(11,739)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,739)

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5 Star

86%

4 Star

3 Star

2 Star

1 Star

They made everything understandable

Reply from Bailey Maxfield

January 6th, 2025 04:28 PM

Thank you for the review and the opportunity to help!

They made the process very smooth and communicated through every process. They both worked together and responded with in hours to every question or concern I had.

Reply from Doris Smith

January 12th, 2025 12:11 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Thank you.

Reply from Coddi Dean - New American Funding

January 2nd, 2025 03:05 PM

Thanks for the review, Ashley! I'm happy to hear that you had a positive experience. Your high rating motivates us at New American Funding to continue providing the best possible service. I look forward to serving you again in the future!

John wash

Reply from John Wash - New American Funding

January 1st, 2025 09:55 PM

I'm thrilled to hear that you had such a positive experience with New American Funding, Matthew! Your 5-star rating means a lot to me. Thank you for taking the time to share your feedback. If you have any additional needs or questions, don't...

Client s were happy! Answered questions quickly

Reply from Naomi Aceves

April 28th, 2025 02:52 PM

I'm so happy were were able to work together in getting our borrowers into their home. It was a pleasure working with you.

Clear communication, responsive

Reply from Chase DuPree

January 10th, 2025 04:58 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

My credit is not the best Shamitra worked her magic and got me the loan i n needee

Reply from Shamitra Venters

January 10th, 2025 03:09 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

My loan officer is was changed during the process. My realtor was the one to tell me of the change, not NAF. The new loan officer did not even reach to introduce himself. I spoke to him one time during the process only after I had texted him....

Reply from Jonathan Lindsey

January 10th, 2025 01:17 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Throughout the entire process I felt welcomed and responses to any inquiries were promptly investigated into and responded to. Additionally, every part of the application was streamlined, and all items were covered. I will certainly seek out...

Reply from Doris Smith

January 9th, 2025 07:35 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Scott was very transparent and available during times we didn't figure he would have been available. This made reaching out to him with our many questions that much easier. He was very professional providing relevant loan information for both...

Reply from Scott Ponick

January 8th, 2025 04:24 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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