New American Funding - Dallas, TX

Dallas, TX

4.75

(11,721)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,721)

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5 Star

86%

4 Star

3 Star

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1 Star

Jesse made it so easy for us.. answered all the questions we had. Very easy to contact .. will recommend to all my family and friends!!! Excellent customer service!!!!

Reply from New American Funding - Jesse Oropez...

March 19th, 2025 02:44 PM

Thank you so much for working with me! I am so glad I was able to assist. :)

Shan was very responsive and explained everything step by step. He was very easy to work with. I appreciate the time he spent helping me through the process!

Reply from New American Funding - Shan Dobani

March 29th, 2025 02:04 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Everyone was very responsive and accessible Every question i had was answered to my satisfaction

Reply from New American Funding - Jonathan Lin...

March 28th, 2025 02:25 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

If anything, offering a hogh estimate to move down the process can cause shock when appraisals are off by 100k and the rate increases by 4%. that almost made us pull back from our loan, but other than that it good.

Reply from New American Funding - Jesse Oropez...

March 18th, 2025 02:42 PM

Hi Marco, I appreciate you taking the time to share your feedback. It's important to me that you feel supported throughout the process, and I'm sorry to hear this almost led you to reconsider the loan. I'm glad we were able to work through...

New American Funding - Dallas, TX has received a review with 5 star rating from Jonathan R

supportive team and follow up was awesome

Reply from New American Funding - Naomi Aceves

March 28th, 2025 01:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Everyone helped me throughout the whole process and made it pretty simple. They made it so it wasn't over complicated or scary to go through the house buying process thank you Zain and Peyton you were both great help.

Reply from New American Funding - Zain Ali

March 28th, 2025 01:40 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The flexible schedule as I had become horribly ill with a flu and whooping cough and my husband had a second knee replacement .

Reply from New American Funding - Robert Maial...

March 27th, 2025 10:03 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Bien did very little to help, communicate or even understand the situation we were in. We had minimal contact during the process (it was started by Matt Sandgren and he was EXCELLENT). Bien "took it over" from him at one point because of Matt's...

Reply from Bien Nguyen

March 27th, 2025 04:06 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Attention to detail and great attitudes

Reply from New American Funding - John Stockst...

March 17th, 2025 10:01 PM

Thanks so much, Tyrone & Belinda! I'm really glad to hear you appreciated the attention to detail and the attitudes of our team. It was a pleasure working with you, and if you ever need anything else or have any questions, I'm here to help.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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