New American Funding - Dallas, TX
Dallas, TX
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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it was a great experience working with Kevin, only a couple of times were i would call and couldnt get a hold of him nor his assistance but always got back to me with a response and answers to my questions. Overall very happy with the guidance...
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Reply from Kevin McKinney
May 27th, 2025 12:38 PM
It was nice working with you as well and appreciate the business. Thanks for taking the time to send in a review.
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New American Funding - Dallas, TX
New American Funding - Dallas, TX has received a review with 5 star rating from Lauren P
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New American Funding - Craig Patenaude
Craig was more than helpful, responsive, knowledgable, and always ready to take my call.
Everything went smoothly, closed on time. Very grateful and appreciative.
Reply from Andrew Peters
June 4th, 2025 02:32 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Communication was terrible. Loan officer and processor would never answer phone or emails. I had to evolve my broker to help speed up the transactio/process of replying because the risk of making our clients homeless. Sent three emails on day...
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Anthony and Jordyn went above and beyond my expectations. They worked very efficiently. So much so that we were initially several weeks ahead of schedule. This made up for the outside setbacks, that were beyond everyone's control, and still...
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Reply from New American Funding - Anthony Herr...
May 27th, 2025 11:51 AM
I'm thrilled to hear that you had such a positive experience with both Jordyn and me. It's great to know that our efficient work contributed to meeting your schedule despite the unforeseen setbacks. Thank you for your high recommendation and...
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Orlando Cassara - New American Funding
Extremely poor communication. When my husband and I would ask for follow calls and status, it would be days before we received an emai, never a call like we asked. Horrible communication!
Reply from Orlando Cassara
June 4th, 2025 01:40 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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New American Funding - Chris Nuckols
Chris explained things more than once if I needed him to and was patient(at least to my face, lol), he was knowledgeable and easy to work with
Reply from New American Funding - Chris Nuckol...
May 27th, 2025 02:27 PM
I'm pleased to hear that you found my explanations helpful and appreciated my patience. It was a pleasure working with you, and I'm glad I could assist with your needs. Thank you for your kind words and for choosing New American Funding.
Until Anthony was involved it was a slow and rwsious process he made it go faster
Reply from Anthony Herrera
May 27th, 2025 11:52 AM
I'm glad to hear that I could expedite the process for you. Your satisfaction is important to me, and I appreciate your feedback. If there's anything else I can assist with, please feel free to reach out.
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New American Funding - Emily Arbonies
My NAF team were great throughout this process. They were very responsive and ready to explain some of the more confusing parts of being a first time home buyer. Emily always made a point to reach out and make sure I was comfortable and understood...
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Reply from Emily Arbonies
June 3rd, 2025 02:28 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing