New American Funding - Dallas, TX

Dallas, TX

4.75

(11,720)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,720)

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5 Star

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New American Funding - Dallas, TX has received a review with 5 star rating from Keaira M

everyone was great help

Reply from Kevin McKinney

July 31st, 2025 03:04 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Kind, great communication. Open and accessible.

Reply from Jon Williams

July 31st, 2025 02:56 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Bien worked woth me to help put us in our first home. He was very supportive and answered all my questions and concerns.

Reply from Bien Nguyen

July 31st, 2025 02:26 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

John was An amazing loan officer, he made the home buying process as comprehensive as you can and he was very helpful throughout the whole process!

Reply from John Golobic

July 31st, 2025 12:32 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Ashley was great- knowledgeable and responsive. - and was there to fix some of the mess.Michelle dropped the ball multiple times- l'lost' documents - that were not really lost, she didn't seem to want to try too hard to locate them; easier...

Reply from Ashley Dankenbring

July 31st, 2025 12:05 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

John made the whole process the best experience. He always answered our calls and Took the time to make sure my husband and I both understood each step .

Reply from John Stockstill

July 30th, 2025 04:29 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Mark- Feel like there were times things were not followed through with in a timely matter and caused delays. It could also be difficult to get t responses. Bilal was great.

Reply from Mark Tousky

July 30th, 2025 03:14 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Stefen Bellucci was great and handled out loan process exceptionally well!! No doubt he exceeded our expectations from start to finish!

Reply from Stefen Bellucci

July 29th, 2025 09:49 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Communication

Reply from Japen Clark

July 29th, 2025 09:18 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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