New American Funding - Dallas, TX

Dallas, TX

4.75

(11,714)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,714)

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5 Star

86%

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My initial experience with NAF was incredibly unpleasant, leading me to never recommend them to buyers. However, Ed Still transformed my perspective. Thanks to Ed Still, Samuel Guillen, and Peyton McKay, the lending process became straightforward...

Jesse was there talking me through step by step. I felt like he honestly put my best interest first. It made the refinance process so easy. I would most definitely recommend him and NAF to anyone.

Reply from Jesse Payne

September 13th, 2025 12:25 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

large parts of the process, we struggled greatly with internal processes and underwriting. However, through it all our loan officer, Jesse Payne, was the sole reason that we stuck it out with New American Funding. A true professional, compassionate,...

Reply from Jesse Payne

September 12th, 2025 11:57 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Jacar was absolutely amazing. I was so happy working with him. I was very displeased when our case was transferred to Paulina. She often took over a week to respond to e-mails. I was extremely frustrated. Everything was going smoothly up until...

Reply from Jacar Bray

September 12th, 2025 08:10 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Communication

Reply from New American Funding - Victor Carra...

September 2nd, 2025 06:59 PM

I'm pleased to know that the communication was satisfactory. If there's anything more I can do or any other feedback you wish to share, please feel free to reach out. Thank you for your review.

I'm Jason mill was excellent in explaining the procedue and personable .

Reply from New American Funding - Jason Barnes

September 2nd, 2025 08:32 PM

Hey Vickie, It was a pleasure helping both of you through this process, and I look forward to managing your loan going forward.

Sean is probably the most patient person I’ve ever had the chance to work with. He was always responsive and made navigating the maze of buying a home as a first-time buyer so much easier. Honestly, he was super responsive—always taking the...

Reply from Sean Chandy

September 12th, 2025 03:08 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Everything was

Reply from Matthew Hess

September 12th, 2025 02:35 PM

The professionalism and communication. All questions were address with a prompt response

Reply from Greg Pell

September 11th, 2025 07:13 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

The process was fast, well expalined and easy . I appreciate the communication and explanation of how it works

Reply from Doris Smith

September 11th, 2025 02:27 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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