New American Funding - Dallas, TX

Dallas, TX

4.75

(11,714)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

Search Reviews

Write a Review

4.75

(11,714)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

3 Star

2 Star

1 Star

Naomi was great and reassuring during this whole process, she is awesome. Peyton made transition smoothly as well.

Reply from Naomi Jackson

November 3rd, 2025 06:58 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

1. Scott stop contacting me after signing the initial disclosure. 2. The closing disclosure had different rate that the initial disclosure. 3. Scott did not lock the rate in time which caused in delaying the closing. Scott did not reach out...

Reply from Scott Ponick

November 3rd, 2025 09:01 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

naomi and peyton went above and beyond for us and did everything they possibly could to make this entire prossess fast and easy. Both were phenomenal.

Reply from Naomi Jackson

November 3rd, 2025 03:42 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Kevin was prompt with any issues that arose and extremely helpful every step of the way. He made this process extremely simple and was actively communicating throughout.

Reply from Kevin McKinney

October 22nd, 2025 01:11 PM

Love it, I appreciate you taking the time to leave a review. I enjoyed working with you and hopefully we can get together again in the future

Nicole made it great!!!

Reply from Nicole Carpenter

November 17th, 2025 02:12 PM

I'm so pleased to hear that you had a great experience, Mary. Thank you for sharing your feedback. If there's anything more I can do for you in the future, please feel free to reach out.

Everyone communicated very well and answered everything I needwd to know!

Reply from Jing Krzeszinski

October 31st, 2025 04:34 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

It was fine. A little worrisome towards the end. But

Tim was available for any questions and made this a smooth transaction

Very friendly

Reply from Joanna Ward

October 30th, 2025 05:27 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Getting answers back quickly, and getting ahold of someone in a timely manner was nice.

Reply from Joanna Ward

October 30th, 2025 04:29 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

1671–1680 of 11714

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer