New American Funding - Dallas, TX

Dallas, TX

4.75

(11,713)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,713)

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5 Star

86%

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1 Star

Good communication and a smooth process for my client.

Reply from New American Funding - Naomi Aceves

December 9th, 2025 03:13 PM

Thank you, Jorge. It was great working with you and helping our mutual clients into their new home.

Starr was awesome throughout the entire process!

Reply from Starr Henderson

December 15th, 2025 02:25 PM

I'm glad to hear that you had a positive experience, and I appreciate your kind words, Sarah. If you ever need further assistance, feel free to reach out.

My questions were answered promptly.

Reply from Jon Williams

December 15th, 2025 05:41 PM

I appreciate you taking the time to leave a review, Yetunde. I'm glad I could assist with your questions efficiently. If you have any more inquiries or need further assistance, please feel free to reach out. Thank you for choosing New American...

John Stockstill went above and beyond and was very responsive. He is the reason I choose NAF and he is the reason I will stay. Everyone else was satisfactory and made sure the basics were handled but John went above to understand me and my...

Reply from New American Funding - John Stockst...

December 4th, 2025 05:59 PM

It's truly meaningful to know that my efforts had a positive impact on your experience, Amber. I'm glad to have helped address your specific needs and that you felt supported at New American Funding. Should you need anything more in the future,...

Don't get me wrong, this was my first home buying experience, so I may have a skewed view, but the delays with no level of communication on why or what was missing was unbelievable. I also found out after the fact that Kimberly had messed up...

Reply from Kevin McKinney

December 15th, 2025 02:37 PM

I really appreciate you sharing your experience with me. I understand that the delays and communication issues you faced during the process were frustrating. It's unfortunate to hear about the complications, and I'm sorry for the stress it...

Great communication!

Reply from New American Funding - Anthony Herr...

December 4th, 2025 05:28 PM

Albert, thank you for highlighting the communication aspect. It's important to me that everyone feels informed and comfortable throughout the process. Should you have more questions in the future, I'm here to assist.

This loan had some issues that Isaac was able to overcome. Without his knowledge this file would PROBABLY not have closed

Naomi did everything in her power to ensure that we were informed and that our closing went as smoothly as possible.

Reply from Naomi Jackson

December 15th, 2025 06:15 PM

I'm pleased to hear that you felt well-informed and that the closing process went smoothly. It's important to me to ensure a seamless experience, and it's rewarding to know it met your expectations. If you need any further assistance in the...

Ashley was very helpful.

Reply from Ashley Dankenbring

December 15th, 2025 02:08 PM

I'm glad to hear you found my assistance helpful, Valerie. If there's anything else you need, please feel free to reach out. Thank you for taking the time to leave your feedback.

My husband had a hard time commumicaing with Lena, not returning phone calls. He says he left messages, she said she never got them. Jessica was extrememly helpful and I appreciate her patience with my not so patient husband.

Reply from Jessica Regalado

December 4th, 2025 02:59 PM

Thank you for your honesty and kind words Darlene! you were both a pleasure to work with.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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