New American Funding - Dallas, TX

Dallas, TX

4.75

(11,711)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,711)

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5 Star

86%

4 Star

3 Star

2 Star

1 Star

pick up the phone more often

It was fine. I just thought that our heloc would be with NAF so both our first and heloc could be linked togehter for easy access. But instead went to a 3rd party. It has been tricky to navigate the other lendor.

Reply from Mike Scheid

January 23rd, 2026 09:21 PM

I appreciate you taking the time to share your experience, Christopher. I'm sorry to hear about the confusion with the HELOC being managed by a third party, which made things more complicated for you. I understand how important it is for everything...

I recently worked with Kevin on a buyer transaction. He was very helpful in getting the process started and was responsive, knowledgeable and proactive getting her the loan. He handled every detail with professionalism and helped make the transaction...

Reply from Kevin McKinney

January 13th, 2026 02:18 PM

Dina, it's excellent to hear about your experience working together. I'm glad I could assist in getting the process started smoothly and that you found everything to be stress-free. Your feedback about my responsiveness and attention to detail...

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Reply from Naomi Jackson

January 22nd, 2026 09:35 PM

Thank you for the 5-star rating, Patricia. Your positive feedback means a lot to me. Should you have more questions or need assistance in the future, please feel free to reach out.

Anthony was very knowledgeable and caring He went above and beyond to help me in my situation .

Reply from New American Funding - Anthony Herr...

January 12th, 2026 07:10 PM

I'm glad to hear that my approach was helpful in your situation, Catherine. Providing knowledgeable and caring service is important to me, and it's rewarding to know that it made a difference for you. If there's anything else you need assistance...

I'm good thanks

Reply from Vincent Guadarrama

January 22nd, 2026 05:55 PM

I appreciate you taking the time to leave a review, Ammon. If there's anything specific you need or if you have any questions, feel free to reach out. I'm here to help.

Jessica work with me day in and day out. She made sure she kept me up to date. She us is very involved with the client and I thank her for sll all the help she gave me.

Reply from Jessica Regalado

January 22nd, 2026 05:20 PM

I'm grateful for your feedback, Frances. It was my pleasure to assist you throughout the process and ensure you were kept informed every step of the way. Your satisfaction is important to me, and I'm glad I could be there for you. If you need...

Colleen did an awesome job . She helped us from the beginning till we got our closing done. She is truly exceptional

Reply from Colleen Rodriguez

January 21st, 2026 07:30 PM

I'm glad to hear you felt so well-supported throughout the process, Neeraj. It was a pleasure to assist you from start to finish. Should you have any further questions or needs in the future, please feel free to reach out.

Gina was very attentive and easy to contact. Since this was my first purchase, she helped me to understand the process.

Reply from Gina Johnson

January 21st, 2026 06:47 PM

Nina, it's wonderful to know you felt supported during your first purchase. I aimed to make the process clear and accessible, and I'm happy that my efforts made a difference for you. Should you have any more questions or need assistance in...

Everyone was super nice and helpful. Andwering and explaining any questions that I had and they made the whole buying process easier!! Thank you so much !!

Reply from John Golobic

January 21st, 2026 03:51 PM

Michael, I'm pleased to hear that everyone was able to assist and make the buying process smoother for you. Your feedback is valued, and if you have any more questions or need further assistance, I'm always here to help. Thank you for sharing...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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