New American Funding - Dallas, TX

Dallas, TX

4.75

(11,711)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,711)

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5 Star

86%

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Kathy always communicated with me. she made herself very accessible no matter what time of the day it was . Thank you Kathy for making this possible for me.

Reply from Kathy Le

February 6th, 2026 02:27 PM

I'm glad I could be available to you at any time, Olga. Making communication seamless is important to me, and it's rewarding to know it made a difference in your experience. If there's ever anything else you need, don't hesitate to reach out....

He over communicated. He did a great job explaining the process.

Reply from New American Funding - Anthony Herr...

January 27th, 2026 12:43 PM

Thank you, Pagett, for sharing your thoughts. It's encouraging to know that the communication and explanation of the process met your expectations. Keeping clients well-informed is something I always strive for. If you have further questions...

Jake was knowledable, professional and responded very quickly to calls/emails. I would highly recommend him!

Reply from Jake Cowan

February 6th, 2026 06:14 PM

I'm really glad to hear that you found my service knowledgeable and professional, Neil. Being responsive is important to me, so it's great to know that stood out for you. Thank you for your recommendation! If there's anything else you need,...

Carlton continues to be the center of what makes our experiences great. We will always recommend Carlton based on his experience, skill, and overall dedication to his clients. He cares and that makes all the differenc.

Reply from Carlton Kutas

February 5th, 2026 02:34 PM

Your words mean a lot to me, Brittnay. I'm pleased to know that my dedication and experience have positively impacted your experiences. It's important to me that my clients feel cared for and I appreciate your recommendation. Should you ever...

Anthony and Andrew were very patient . Thier communications were detailed and ensured that I fully understood the process every step of the way. I truly appreciate thier time and knowledge.

Reply from New American Funding - Anthony Herr...

January 26th, 2026 12:48 PM

Thank you, Alice, for sharing your experience. I'm glad to know that you felt informed and supported throughout the process. Your appreciation for the detailed communication means a lot to me. If you have any more questions or need further...

Nicole has been great to work with Very responsive and extremely knowledgeable She presented all financing options in a manner we could easily understand This was the absolute smoothest home purchase I have ever experienced .

Reply from Nicole Carpenter

January 30th, 2026 02:14 PM

Damon, I'm glad to hear about your positive experience, and I appreciate your feedback. It's important to me that all financing options are presented clearly, and I'm pleased that you found the process smooth. Should you have any questions...

Process overall seemed easy only issue was same paperwork was requested multiple times by different people like internal communication was lacking at time

Reply from Paul Betts

February 4th, 2026 05:36 PM

I appreciate hearing from you, Dale. I'm glad to know that the overall process felt easy for you. I understand the frustration that can come from being asked for the same documents multiple times, and I apologize for any inconvenience this...

Did it in a timily manner.

Reply from New American Funding - Anthony Herr...

January 26th, 2026 12:46 PM

Thank you for sharing your feedback, Timothy. I'm pleased to know that the process was completed in a timely manner. If you ever have any questions or need further assistance, feel free to reach out.

Great communication & prompt feedback on any concerns or questions

Reply from Isaac Cater

February 3rd, 2026 08:58 PM

I appreciate you letting me know about your experience, Yvette. Maintaining open communication and providing timely feedback is a priority for me, so it's wonderful to hear that it met your needs. If there's ever anything more you'd like to...

I was given the options available and explaines it clearly. Reed Ross, the loan officer was always available amd answered questions promptly.

Reply from Reed Ross

February 3rd, 2026 05:44 PM

I appreciate your kind words, Beena. It's great to hear that you felt well-informed and supported throughout the process. I'm committed to making every step clear and being available when needed. If you have any more questions, feel free to...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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