New American Funding - Dallas, TX

Dallas, TX

4.75

(11,711)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,711)

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5 Star

86%

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Communication is key and everyone invovled provided excellent service

Reply from Jessica Regalado

March 2nd, 2026 08:56 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Steve was great, but once the file got into processing I felt like I had made a huge mistake. I called and emailed Stephanie asking what was needed again and again only to be ignored until the last moment or until I had my agent or Steve call...

Reply from Steve Gustafson

February 27th, 2026 09:36 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Anthony was incredibly helpful throughout this entire process. With another baby on the way, we were feeling stressed about how high our mortgage was, but he worked with us to lower both our mortgage payment and our APR. He also gave us hope...

Reply from New American Funding - Anthony Herr...

February 24th, 2026 05:14 PM

Thank you for sharing your experience, Christopher. I understand how important it is to find financial solutions that fit your growing family's needs, and I'm glad I could assist in reducing your mortgage burden. Setting up regular check-ins...

The whole process went quick and efficient from our prospective. Bien was always available for any questions or concerns we had.

Reply from Bien Nguyen

February 27th, 2026 03:37 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Always communicated and call back as needed. Very pleasant!

Reply from Reed Ross

February 27th, 2026 07:11 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

The verbal communication with both James and Lisa Douglas was always very pleasant. It felt more like a casual conversation over a neighbor's fence than a business transaction. They made the entire process easy for me. I am recently widowed,...

Reply from James Jeter

February 26th, 2026 03:50 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Great! He always answered my questions and made it feel personal.

Reply from Nolan Spicer

February 25th, 2026 03:22 PM

I appreciate your kind words, Michelle. Making the process feel personal and being available to answer your questions is important to me. If there's anything else I can assist you with in the future, please don't hesitate to get in touch. Thank...

I cannot recommend Kyle enough. Before working with him, I was dealing with another lender who was pushing me to buy points to lower my interest and quoted me over $20,000 in closing costs — and that didn’t even include my down payment. It...

Reply from New American Funding - Kyle Norris

February 17th, 2026 03:19 PM

Wow, thank you so much for the kind words.I’m really grateful you trusted me enough to take a second look at everything. Buying a home is a big decision, and it should feel clear and strategic; not overwhelming or pressured. My goal is always...

He was available for questions. very respnsive

Reply from Chris Draffen

February 25th, 2026 06:50 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Was a good first experience for me

Reply from Joyce Kulakowski

February 24th, 2026 08:00 PM

Shaun, I'm glad to hear that your first experience went well. If you have any questions or need further assistance, feel free to get in touch.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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