

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Working with Mr Pugh has been a unique experience! From the first few minutesof minutes of our very first phone conversation I felt at ease and valued. He was very thorough explaining the entire process and coached me in areas that needed work...
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Reply from Brad Pugh
May 4th, 2026 01:28 PM
Fabiola, thank you for sharing your experience. I'm glad you felt at ease and valued from our initial conversation. It's great to hear that my thoroughness and coaching contributed to your successful transaction. If you ever have more questions...
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Both Steve and Susan listened to me. Trust me there were multiple hickups I was not aware of through this process and they both walked me through every step and explained things when I would get confused. I could not be more pleased with how...
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Reply from Steven Sickler
May 4th, 2026 05:38 PM
I'm happy to hear that both Susan and I could support you through the process, Kimberly. It's important to me that you felt guided and understood, especially when unexpected issues arose. Thank you for sharing your positive experience.
Quick response time when we had questions
Reply from Blake Freeman
May 4th, 2026 06:07 PM
I'm pleased to know that you valued the quick response time, Linda. If you have any more questions or need further assistance, feel free to reach out to me.
Great experience
Reply from Scott Sheedy
May 1st, 2026 03:22 PM
Thank you, Frank. I'm pleased to hear you had a great experience. If there's anything else I can assist you with, please feel free to let me know.
Communication
Reply from Scott Sheedy
May 1st, 2026 02:28 PM
Len, I appreciate you highlighting the importance of communication in your review. If there are any areas where you feel improvement is needed or if you have additional feedback, please feel free to reach out to me directly.
client indicated that they were confused many times about the process. I think I only spoke to Arnold maybe three times during the whole transaction. We made it to the end so that's all that's important now.
donna canipe
Reply from Donna Canipe
May 1st, 2026 02:27 PM
Thank you, Donald, for choosing to work with me at New American Funding. If there's anything more you'd like to discuss or need help with, please feel free to reach out.
Constant communication
She was very responsive and very patient explaining the process to buyers
The communication with Brad was wonderful. He kept me informed throughout the process letting me know the status of the loan periodically.
Reply from Brad Pugh
April 30th, 2026 03:53 PM
Thank you, LaTanya, for sharing your experience. I'm pleased that you found the communication to be wonderful and that you felt well-informed throughout the loan process. If there's anything more I can assist you with, please don't hesitate...
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701–710 of 14548
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing