

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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All I can really say, River is very professional with her work!!! I’m very thankful for all the help you have given us.
The timely response,being told that even after the transaction have been made .that he would still look out for me a lower rate.etc that really makes me feel I’m more than just another number on the board.
We started the process with Sarah. She was amazing. Later we were assigned a new loan officer, Frederick, who was fantastic. Very professional, patient and very knowledgeable. Derrick was a great bridge between us and the underwriter. He was...
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Courtney was very upfront with me on how tricky this process can be, he answered all my questions and talked me through any concerns.
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm thrilled to hear that you found our discussions helpful, Jennifer. Navigating these processes can be challenging, but it's rewarding to know that I could provide the clarity and reassurance you were seeking. Your feedback and 5-star rating...
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Thank you so much for all your help! So grateful we worked with you. Especially loved the online system / progress tracking. And thank you for answering all of our questions.
Matt made this entire process super easy. He was knowledgeable and reliable to deal with. Absolutely will recommend in the future.
Peter was always receptive to our needs and quick to respond. He made you feel like you were the only customer he had but we know that was not the truth. Best customer service I have ever received.
Ms. Vazquez was very professional and dedicated from the very beginning of the loan process to the very end. She was totally involved and communicated a positive attitude every time we spoke. It was a joy working with Elizabeth.
Working with River made my experience seamless. Him and his team did a phenomenal job through every step. River was very upfront and honest from the beginning. A++++++
Reply from River Robertson
September 13th, 2023 01:20 PM
I'm thrilled to hear that you had a positive experience working with my team and me. It's always our goal to make the process as seamless as possible and I'm glad we were able to achieve that for you. Your A+++++ rating means a lot to us! We...
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Steve was just amazing from day one. I was referred to Steve by one of his previous clients. Steve took the time to help educate me about the process, step by step, and sharing his own experience with his first home. His professional and personal...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing