

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Very responsive, excellent communication, super helpful to my clients - exceptional professionalism!
Always kept me in the loop, always replied back quickly
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm thrilled to hear that you had a positive experience with me at New American Funding, William. It's my top priority to keep my clients informed and respond to queries as promptly as possible. Your kind words validate my efforts, and I'm...
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I appreciated that even though the underwriting team and processor were very hard to work with, Joseph continued to reach out to me to keep me updated of where we were in the process. I was not impressed with Kimberly at all. I feel her customer...
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Calvin was awesome from the start weekly follow ups on progress and if you text him with a question you have he would call you back with an answer. Pretty exceptional customer service. I will refer my friends and family to Calvin.
Becky was very upfront, and walked me through the process of closing our loan. Would work with her again 100%.
Jeff was good and was very nice and helpful but the problems that led to have me reschedule my closing wasn’t good but it worked out so no big deal.
Mark was really nice. He also kept us informed of everything going on and how the process was going to go. He was always a phone call away whenever I had a question. Treated us as we were more than just a customer. Everyone was nice and helpful....
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When there are issues that come up it would be helpful to be advised about them sooner than later.
Had nothing to do with Chris.
Reply from Christopher Trombley
October 5th, 2022 05:47 PM
Thank you for the review Rob, it was awesome working with you.
Hussein kept me informed and when I called him, he actually answered the phone. Some lenders are hard to reach. We both were working for the same goal, and that was to get our client into a house that he could afford.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing