

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Joseph was communicative and got back with me when I had questions or concerns.
Reply from Joseph Dugan
September 28th, 2023 02:51 PM
Thank you so much Candice!
We were kept informed at all times thru the process. It was nice to be treated as a customer not just a number.
Reply from Adam Klimecki
September 8th, 2023 02:05 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
At times, I felt as if I were on my own. At one point I asked another agent if Mr. Maguire was still my agent...My case was a little different. Three days before closing the tenant refused to move so we had to put everything on hold. This really...
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Reply from John Maguire
September 8th, 2023 04:10 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Tiffany, Your incredible organizational skills made the entire loan process run so smoothly, making it an absolute pleasure to complete my loan. Thank you again for being an amazing Lender. Thanks Tiffany
I was very appreciative when Marc Castro walked me through the entire process before I submitted my application. I had a bad experience with another lender and I explained my concerns. Marc took the time and answered all my questions. Thank...
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Reply from Marc Castro
August 31st, 2023 05:20 PM
Thank you again Lenora for giving me that chance to help you after having such a bad experience with another lender. I know this was a huge help.
I felt mislead on my interest rate and my down payment required. I was told 20% up to the very last moments. Also on that note I was told the CD I signed didn’t mean anything but then this was held against me to justify a higher interest rate...
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Reply from John Maguire
September 7th, 2023 04:02 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
James always responded in a timely manner. He was understanding and extremely knowledgeable in regards to every question that we had. There were some communication challenges with the other processor that we worked with for the second part...
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Process was straight-forward, and Sean was always quick to respond.
Reply from New American Funding - Sean Lindsey
February 26th, 2026 11:53 PM
I'm thrilled to hear your positive feedback, Aaron. I pride myself on providing quick and straightforward communication throughout the process. Your satisfaction with New American Funding services is of utmost importance to me. Thank you for...
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Sam and Lauren were always available to answer any questions I had. They made me feel very comfortable.
Reply from Sam Alhumdi
April 19th, 2024 06:19 PM
I'm truly thankful for your kind words, Andrea. It was a pleasure to be there whenever you needed assistance and to be able to make you feel comfortable throughout the process. Your positive feedback reinforces our commitment to excellent service...
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The ability to do almost everything over the net was great. Clear expectations for what was needed to move forward at every stage was nice.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing