New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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We had an excellent experience with James. Their team provided exceptional service, demonstrating both professionalism and personal attention to our needs. The process was smooth and efficient, and they offered us a competitive rate. We appreciated...
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New American Funding - Novi | Consumer Direct
My loan team was very communicative, super friendly, and helpful. My only negative take was the escrow was not properly estimate which increased my monthly house payment from the estimated value by a substantial amount, as well as cash due...
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Reply from Peter Grant
December 7th, 2023 03:41 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Scott is the man to get the job done. He is very personable, understanding, and always available for questions. He ensured me that everything was going to work out and it did. He helped me with financing and year later with a cash back refinancing...
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Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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New American Funding - Novi | Consumer Direct
Peter was always a phone call or email away. When I became stressed and fed up with underwriting, Peter step in and handled that process. John Ray was very pleasant and knowledgeable. However, John was not as accessible nor was he easily accessible....
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Reply from Peter Grant
December 5th, 2023 04:21 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Marc Castro
Both Marc and Lisa were friendly, professional, knowledgeable and most of all efficient!Worked through all problems that came up until loan closed. Closing was also excellent. Expectations were exceeded every step of the way. I hesitated to...
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Reply from Marc Castro
November 27th, 2023 01:35 PM
Thank you so much for the kind words! Was a pleasure to help you two! :-) Looking forward to helping you again once the rates. Happy Holidays!
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Marc Castro
Marc lacks the understanding that when working with clients via email and the phone, that the he is just a voice on the line/a stranger and having a dismissive attitude about their clients' concerns and anxiety is not conducive to a positive...
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Michael Seago was excellent with direct communication and timely response to questions whether we called him or emailed him he always got right back to us with answer to our questions. I would highly recommend NAF to friends.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Chris was amazing through the entire process! He was always available to answer my MANY questions and helped me understand the process along the way!
Reply from Christopher Trombley
November 24th, 2023 02:49 PM
Thank you Nikki, I am over the moon for you and your family. I hope that you enjoy your new home, right before the holidays too!!!
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Marc Castro
Everyone was wonderful from start to finish. Always available to answer questions. Would highly recommend !
Reply from Marc Castro
November 22nd, 2023 04:27 PM
Thank you so much for the compliments Melanie! I'll be watching rates for you :-) Thank you again for your business and I'm so happy I could help!
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New American Funding - Alexis Martinez
Alexis made it very transparent the credit approval process and how to maximize our opportunity for approval. At every step of the way she was clear with what we needed to do and always gave us excellent advice along the way.
Reply from Alexis Martinez
December 2nd, 2023 04:15 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing