

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Michael was amazing! Went out of his way to educate me and was very patient as I worked through my concerns. He was accessible and responsive every step of the way.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Morgan just did an amazing job at explaining everything step by step. If we were confused on anything she would let us know. At the beginning of this process we knew nothing about buying a house but Morgan truly made it so easy for us to learn...
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Reply from Morgan Schmidt
March 23rd, 2024 02:08 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
better communication throughout the process, particularly the last 1.5 weeks before Closing.
Alexis was very helpful
Reply from Alexis Martinez
March 21st, 2024 03:13 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Anytime I had questions, Jon was easily available. As a first time homebuyer, he offered great tips and advice and was very reassuring when I had what might be considered silly questions.
Reply from Jon Ware
March 20th, 2024 03:49 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Great communication, collaboration always available and quick to answer any and all questions and requests.
Reply from Bill Poirier
March 19th, 2024 07:38 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
He was very responsive to phone calls and emails. River explained the different options for loans and assisted in making an informed decision on the loan.
Reply from River Robertson
March 9th, 2024 06:39 PM
I am immensely grateful for your positive feedback, Dawn. It was my pleasure to assist you in navigating through the different loan options and helping you make an informed decision. I aim to provide responsive and insightful service to all...
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was very communicative let us know what was join on step by step
very professional
Reply from Christopher Trombley
March 9th, 2024 06:33 PM
Hi Nancy, thank you for your review. Have a wonderful day!
Strong communication
Reply from Matt Karber
March 19th, 2024 06:16 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Alex made this experience as painless as she could. She was precise and informative of all the steps that were to take place.
Reply from Alexis Martinez
March 19th, 2024 03:05 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing