

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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If Dave and Lee had done their jobs properly and on time, we would have closed a week earlier. We were supposed to close on June 29th, but couldn't due to Dave and Lee not doing their jobs. We were supposed to close on July 2nd, but again,...
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Reply from Dave Piecz
July 20th, 2026 08:32 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Just the overall dedication on getting my loan closed in a timely manner.
Reply from Brad Pugh
July 20th, 2026 02:56 PM
I appreciate your kind words, Alshaunta. I'm glad to hear that my dedication to closing your loan swiftly was evident. If you need any further assistance, please feel free to reach out to me.
Kat was excellent, she was professional, easy to talk to, very communicative and knowledgeable. She worked very hard to make sure everything was accurate and correct. I really enjoyed how down-to-earth she was. I loved her docusign system that...
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Reply from Kat Lee
July 20th, 2026 08:48 PM
Ivelisse, I'm grateful for your kind words and happy to hear that you found my approach professional and easy to work with. It's wonderful to know that the DocuSign system was helpful for you, and I truly appreciate your recognition of my commitment...
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I was not familiar and didn't understand the whole process and sometimes these professionals forget that and move fast, not thoroughly explaining things
Reply from Duncan McCorquodale
July 20th, 2026 03:09 PM
Joanna, I appreciate your feedback and understand how important it is to have a clear understanding of the process. I'm sorry if I moved too quickly at times, and I'll make sure to be more thorough in the future. Please feel free to reach out...
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the process took a little longer than expected
Reply from Kat Lee
July 20th, 2026 03:24 PM
Denea, I appreciate your feedback about the timeline. I'm sorry to hear the process took longer than anticipated. Please feel free to reach out directly if you have any further questions or concerns.
Answering of questions so quickly made us feel like we were a priority. This is 2nd time using Kat she is very helpful.
Reply from Kat Lee
July 20th, 2026 01:42 PM
Carolyn, I'm grateful for your kind words and for choosing to work with me again. I'm glad to hear that you felt prioritized and found my assistance helpful. If there's anything else you need, please don't hesitate to reach out.
The experience i had with loan officers was great and they helped me with what ever I needed along the way. Always kept me in the loop about what was going on with my loan. Very helpful though the whole process thanks.
Blake was there whenever we needed him he was always there to any any questions we had even on the weekends we couls call him. He explained the process and made it seamless for us.
Reply from Blake Freeman
July 20th, 2026 02:38 PM
Kerryann, I'm pleased to know that I could be there for you whenever you needed assistance, even on the weekends. It's great that the process felt seamless for you. If you have any more questions or need further help, please don't hesitate...
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Laura is the Loan Consultant you wish for, a seasoned, poised and consummate professional with the warmth, patience, practicality and communication skills that make her elite. Thank you, Laura, for taking such good care of my Buyers for over...
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Reply from Owner
July 20th, 2026 04:38 PM
Jennifer, I'm grateful for your kind words and am pleased to have been able to support your Buyers over the years. It's always a pleasure working with you, and I look forward to our next transaction as well. Thank you for your continued trust!...
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Laura is a consumate professional in addition to having the warmth, patience and integrity any buyer could hope for in the person guiding them financially in their purchasing process. I can't say enough, thanks again, Laura, I look forward...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing