New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Novi | Consumer Direct
Probably the communication can be supported by the platform. Right now, there were just starting tasks there and the following communication switched to email. That's not the issue of Peter, but rather process gap.
Reply from Peter Grant
April 7th, 2024 01:02 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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Shawn McCaffrey
Shawn and everyone at Allied Mortgage were great from start to finish. They made the process easy and stress free.
Reply from Shawn McCaffrey
March 31st, 2024 12:16 PM
I really appreciate the feedback and am looking forward to working with you again.
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New American Funding - Aaron Brown
The care and help I received from Aaron Brown made the whole experience great 😃
Reply from Aaron Brown
March 28th, 2024 12:16 PM
I'm truly grateful for your kind words, Billy. It was my pleasure to assist you and contribute to making your experience with New American Funding a great one. I'm delighted to know that my care and help met your expectations and you felt well-served....
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Scott saved the day! He was a professional, explained the process, patient with all the questions that we had, gave us a timeline that was exceptional, and moved the process along when there were problems. We can’t say enough good things about...
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Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Even though it took so long end of August 2023 to March 2024, DianaLombard was encouraging, and on the days I was getting stressed with having to send so much paperwork, she let me knowceach step whatcwas going on, and she would let ne know...
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Reply from New American Funding - Diana Lombar...
February 26th, 2026 11:39 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Robby and Marilyn were very professional and supportive during the entire process, and we're available to talk and advise at any moment. Thanks again for the great service.
Reply from Robby Goudeseune
March 27th, 2024 03:02 PM
Thanks James-Christian, it has been truly amazing helping you purchase this beautiful home!!
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New American Funding - Bryan Anstandig
Bryan was amazing and extremely responsive. Once the loan processor was involved, Marilyn, the communication stopped. I asked mulitple times for answers to questions and received no reply. I had to revert back to Bryan for the information....
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Reply from Bryan Anstandig
April 6th, 2024 02:32 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Courtney has always done a great job on any files we have worked together. He’s a great communicator and definitely cares about the client.
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm incredibly grateful for your kind words, Bobbi. Your satisfaction is my top priority and I'm thrilled to hear that my communication skills and dedication to my clients have made a positive impact on our work together. Thank you for choosing...
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Shawn McCaffrey
Sean was helpful, quick to respond and professional. He really worked hard for us.
Reply from Shawn McCaffrey
March 29th, 2024 06:33 PM
I enjoyed working with you. Thanks for the great feedback.
Communication from start to finish was exceptional. Kat is truly AMAZING! I am a first-time home buyer, so I had a lot of questions, and she did not hesitate to answer them even if it meant talking to me after 7pm. She made me feel very comfortable....
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing