New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Novi | Consumer Direct
Communication started out great then dropped off as we were approaching the finish line. No communication on CTC.
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New American Funding - Novi | Consumer Direct
The appraisal company was terrible
When someone pays for something
They should be able to find out information about it
Reply from Brett Starr
May 7th, 2024 02:32 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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New American Funding - Louis Esa
Service and timeliness was excellent. Quick turn-around was appreciated.
Reply from Louis Esa
May 7th, 2024 02:22 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
From the start James did everything right. He was always helpful and available for any questions I had. At the end of the day he made everything work just how he said it would.
Best loan experience ever, I’m referring everyone I know to Kat.
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Dan Kelly and the entire team at NAF made the entire process easy and seamless. We highly recommend them!
Reply from New American Funding - Dan Kelly
February 27th, 2026 05:36 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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New American Funding - Novi | Consumer Direct
Andria had a lot of patience and kind.
Reply from Andria Sears
May 3rd, 2024 04:06 AM
I appreciate your kind words.
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New American Funding - Novi | Consumer Direct
Overall with Brad Pitt and his team that helped me through my refinancing I appreciate you all I will deal with you again thank you New American funding
Reply from Brad Pugh
April 27th, 2024 06:04 PM
I'm truly grateful for your kind words, Arthell. It's always a delight to hear that our clients are satisfied with our services. Your positive feedback is very much appreciated. My team and I look forward to assisting you with any future refinancing...
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New American Funding - Sam Alhumdi
Sam is a professional with compassion for his clients.
Reply from Sam Alhumdi
May 6th, 2024 09:21 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Communication and support
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing