New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Our first point of contact was Jack Hanley. He was amazing in helping us to get started with our loan. We were saddened when we found out Jack had left just a out 3 weeks before we closed. He was available for all and any questions. Very Professional....
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Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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The team was great and always responded promptly with full answers to my questions and concerns.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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New American Funding - Bryan Anstandig
Great communication, easy to understand,
Reply from Bryan Anstandig
September 28th, 2024 02:25 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Bryan Anstandig
Bryan is an incredibly respectful individual who responded promptly and with great professionalism. His customer service skills are outstanding, as he answered my questions even during weekends and vacation time. I truly appreciate his assistance...
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Reply from Bryan Anstandig
September 28th, 2024 12:09 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Very kind, very responsive, not pushy at all. Was there for us every step of the way.
Reply from Malcolm Arrington
September 27th, 2024 02:40 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
“Thank you for being so wonderful and gracious to me during the entire process!” “Thank you from the bottom of my heart for all of your help to get the loan and for assisting us with all of the papers. It has been a pleasure to work with all...
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Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Jay Johnson
Great communication and very respectful.
Reply from Jay Johnson
September 27th, 2024 10:38 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I had a fantastic experience working with Chris. He was incredibly patient and took the time to answer all my questions thoroughly. He was flexible with his schedule, making the process much smoother for me. What truly stood out was his dedication...
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Reply from Christopher Trombley
September 17th, 2024 06:00 PM
Thanks for the review, Nikhil. It was great working with you, thanks for the opportunity and congratulations on your home!
Malcom was beyond great - he was with me every step of the way from initial contact to funding he was there. His advice and knowledge was critical to the success of my home purchase. Thanks Malcom you are the best and I appreciate you.
Reply from Malcolm Arrington
September 17th, 2024 02:32 PM
Thank you Phil, it was a pleasure working with you and I need to make a trip out your way to go hiking. I'm very happy for you my man and congratulations again.
Everything proceeded as expected and timely.
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
thanks pal
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing