

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Very nice, return email very prompt, very helpful
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Laura was kind, accessible and efficient. Would highly recommend her
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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This is my second experience working with Sam and he's been excellent to work with in both situations. Very professional and personable and I wouldn't hesitate to send someone to him if they were looking for a mortgage or refinance.
Reply from Sam Alhumdi
October 24th, 2024 02:25 PM
Thank you so much for your kind words, Chris. I'm glad to hear that you had a great experience working with me for the second time. It has been my pleasure to assist you with your mortgage and refinancing needs. If there's anything else you...
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The loan officers where great very nice and experienced and everything was very organized
Reply from Robert Melton
November 2nd, 2024 03:31 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Better information
Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
They were excellent in supporting me every step of the way. My comfort level and sense of security could not have been any better. This was my second time working with NAF and will continue to do so in the future. I highly recommend them.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
The process started out really well. Robert kept in touch with us and made sure we understood next steps. However nearing the middle to end of the process, it was hard to reach Robert. I sent emails and left voicemails, but it took Robert,...
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Reply from Robert Melton
November 1st, 2024 11:55 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Kris was incredibly helpful and available for questions whenever I had them. 10 out of 10, no notes.
Reply from New American Funding - Kris Zeigler
February 27th, 2026 06:47 PM
Thank you Louie! It was a pleasure to work with you and Tracy! Congratulations on owning your first property and home!! Feel free to reach out to me anytime.
Excellent service
Reply from Alexis Martinez
October 31st, 2024 11:37 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Wonderful support
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing