New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Blake Massengill
Blake was amazing..he went above and beyond to make sure I knew what everything ment ... He called and made sure we new every detail....I was beyond happy 😁
Reply from Blake Massengill
April 4th, 2025 11:15 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Matt was amazing. Working with Matt felt like working with a trusted friend, and we really felt well taken care of through the whole process. Matt made himself available whenever we had a question, and was deeply responsive, knowledgeable,...
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Reply from Matt Carr
April 4th, 2025 05:04 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I had a great experience because the process was clear and hassle-free. The team was very professional, answered all my questions, and guided me every step of the way. I felt supported and confident throughout the entire purchase. Thank you
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Mr. Seago told me, a woman, that all of the loan processors are women and they don't like to work hard nor do they communicate via phone because they aren't hard workers. I have never in my life been so insulted.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
I had a great experience because the process was clear and hassle-free. The team was very professional, answered all my questions, and guided me every step of the way. I felt supported and confident throughout the entire purchase. Thank you!...
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Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The level of communication and support we got from Arnold and Brian was exceptional! Also, Arnold assisted us with running numbers and making sure our down payment amount was more manageable. Could not say enouvh enough great things abour Arnold,...
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Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - India Mitchell
India Mitchell did well however the loan processor did not respond to emails or phone calls in timely manner, lot of paper was not ready causing delay on closing and information was not communicated effectively on what was expected before closing...
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Reply from India Mitchell
April 2nd, 2025 12:36 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Matt and team were very open and communicative during our entire buying process! It was nice to be worry free during a busy time
Reply from Matt Carr
April 1st, 2025 03:28 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
This is the third time I dealt with James Moran. He is just the best in his space that I have met. Very honest, always reachable, super detailed and responsive, is in your journey like your friend would be. He really gives NAF a great name.
It was easy and we closed on time
Reply from New American Funding - Steve Jenkin...
March 24th, 2025 04:23 PM
Thank you Jesus, it was a pleasure working with you. Appreciate all your hard work throughout the process and I hope to work with you again in the future.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing