New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
This was my first time purchasing a home and iI eas very intimidated. Kat Lee made this experience better then I could have ever imagine! Kat was so helpful and knowledgeable, she was quick to respond with the tons of questions I had throughout...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Schuyler Jackson
Went smooth when i I needed assistance it was there .
Reply from Schuyler Jackson
April 28th, 2025 02:30 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The communciation was wonderful . Matt made this process so easy and answered all my questions. it was a pleasure working with him and his team
Reply from Matt Carr
April 28th, 2025 02:22 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Courtney and team were very professional and a pleasure to work with
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Schuyler Jackson
Schuyler stayed involved and provided solutions to overcome any obstacles or barriers that would have kept me from getting a great result. Thanks.
Reply from Schuyler Jackson
April 27th, 2025 02:23 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Matt was magnificent. He went over and above throughout the process- always responsive. Always patient and professional. we always felt held and taken care of - each detail. He's extraordinary - was always present.
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Reply from Matt Carr
April 27th, 2025 02:12 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Crystal Murray
Crystal, amazing she was knowledgeable, kind , and patient with us during our . Questions I had she was able to direct me to the information or find out for me.
Reply from Crystal Murray
April 25th, 2025 10:37 PM
I'm thrilled to hear that you had a positive experience, Katrina. It was a pleasure assisting you, and I'm glad I could provide the information you needed. Thank you for your kind words.
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New American Funding - KAT MASTELA
Kat was amazing at communication via phone email or anything else that she could do to help make the process go smoothly. It was very anxious entering into the process and she guided me and made everything absolutely painless.
Reply from KAT MASTELA
April 26th, 2025 05:00 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Professional and responded to questions promptly.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing