New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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1 Star

Nick was very communicative and helpful throught the process. He would answer any questions we had and was very patient. He's very good at his job and one of the reasons why I would refinance with company in the future. The rest of the team...

Reply from Nick Infiesto

May 7th, 2025 11:39 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Nothing on your part it was a difficult process which our realtor said was not the norm for buying a house

Reply from Erik Hindenach

May 7th, 2025 11:02 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

exce service

Reply from Schuyler Jackson

May 6th, 2025 07:15 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

While I will not recommend this company to anyone, not everything was terrible. The communication between all of the parties was very poor and things were requested multiple times and also very last minute. I was being asked to get additional...

Reply from Christopher Trombley

May 6th, 2025 05:13 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Jason was very thorough and kept everyone in constant communication throughout the loan process. My clients were very happy with the entire process

Reply from Jason Morrow

April 28th, 2025 12:59 PM

Heidi is an excellent real estate agent! She did a great job negotiating for the buyers! Great working with you!

Scott.sheedy and Jacqueline bui went above to help me with loan. Give the highest kuddos to them

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Alex was very professional and easily accessible. I appreciated that he was very quick to respond and made the process easy for me.

Reply from New American Funding - Alex Rebolle...

February 24th, 2026 10:23 PM

Thank you for the kind words!

Mr. Chrwas with me all the way! From the beginning he answered and retured my calls and all communication efforts in a timel fashion. Through various properties Mr. Chris was promp with informing me of the properties availability to me, endured...

Reply from Chris Frakes

May 5th, 2025 03:29 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Seamless! With all the mayhem inv in selling and buying within 30 days, Brian and the team took the worry out of the financing aspect! Couldn't be more satisfied! Kudos to all!!

Reply from New American Funding - Bryan Smith

February 27th, 2026 04:38 PM

Thank you so much!

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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